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Restoration and Mitigation Production Manager Salem

Restoration and Mitigation Production Manager

Full Time • Salem
Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Company car
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Profit sharing
  • Training & development
Restoration Production Manager (Mitigation) – Water/Fire/Mold
Full-time | On-site | Job sites across Massachusetts & New Hampshire (local travel required)
Compensation: $80k-$90k base + performance bonus + company vehicle

SERVPRO Team JRF is hiring an experienced Restoration & Mitigation Production Manager to lead our field teams across MA & NH. This is a hands-on leadership role focused on speed, quality, safety, customer experience, and developing great technicians.

Only apply if you have restoration industry experience

To be considered, you must have direct restoration/mitigation experience (water, fire, mold). Applications without restoration experience will not be considered.

What you’ll do

  • Lead day-to-day mitigation production across multiple job sites (water, fire/smoke, mold, disaster events)

  • Build, train, and retain a high-performing field team (technicians, crew chiefs/leads; plus temps during surge/storm events)

  • Ensure jobs are executed to SERVPRO/IICRC standards for quality, documentation, and safety

  • Drive excellent customer/client communication and job-site professionalism

  • Coordinate daily scheduling/dispatch with office and project managers to maximize efficiency and response time

  • Maintain readiness: equipment condition, warehouse organization, inventory levels, and vehicle readiness

  • Coach performance: field visits, job checks, ride-alongs, biweekly 1:1s, training plans, and career paths

What we’re looking for (required)

  • 3+ years of restoration/mitigation industry experience (REQUIRED) – water/fire/mold

  • 5+ years of people leadership / management experience

  • IICRC certifications: WRT and ASD required (Master designation a plus)

  • Proven ability to build and lead teams (training, accountability, performance management)

  • Strong operational discipline: scheduling, job quality control, safety, documentation, and equipment readiness

  • Comfortable working in the field daily (goal: significant time on job sites)

  • Solid computer skills and comfort with industry systems/training platforms (ex: LMS; job documentation systems)

Preferred

  • Bachelor’s degree

  • Experience leading storm response / surge staffing

  • Track record developing technicians into crew chiefs/leads

Benefits

  • Competitive base salary + performance bonus

  • Health / Vision / Dental paid 100% by company

  • 401(k) match + profit sharing

  • Company vehicle

  • Professional development and certification support

  • And more

Physical requirements

  • Lift 50 lbs regularly; up to 100 lbs with assistance

  • Climb ladders; work at ceiling heights; work in tight spaces (crawl spaces/attics)

  • Repetitive push/pull/lift/carry; work around cleaning agents

Ready to lead a serious mitigation team and raise the bar? Apply today.
Compensation: $85,000.00 - $110,000.00 per year




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