Receptionist - Dispatcher
Full Time • Manchester
Replies within 24 hours
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Profit sharing
- Vision insurance
Receptionist / Dispatcher (Administrative Assistant, Customer Service)
Manchester, NH • On-site
Full-Time
Full-Time
Schedule
Monday–Friday, 8:00 AM–5:00 PM (some flexibility/overtime as business needs arise)
Monday–Friday, 8:00 AM–5:00 PM (some flexibility/overtime as business needs arise)
Compensation
$20 – $23 per hour (based on experience)
$20 – $23 per hour (based on experience)
Benefits
Health/Dental/Vision • 401(k) with match • PTO/Holidays • Paid training • Career growth
Perks: Local, supportive team backed by a national brand (SERVPRO®)
Health/Dental/Vision • 401(k) with match • PTO/Holidays • Paid training • Career growth
Perks: Local, supportive team backed by a national brand (SERVPRO®)
About the Role:
Be the first friendly voice customers hear when they need help most. As a Receptionist / Dispatcher at SERVPRO of Manchester, NH, you’ll manage calls, schedule/dispatch crews, and keep jobs moving smoothly from First Notice of Loss (FNOL) through completion. If you’re organized, empathetic, calm under pressure, and love helping people, this is a great fit—with room to grow as our office expands.
What You’ll Do:
- Answer inbound calls; greet walk-ins; deliver five-star customer service with empathy and professionalism.
- Enter new leads/FNOLs accurately; verify details and document all communications.
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Dispatch & schedule production teams; coordinate on-call rotations; adjust routes as priorities change.
- Track jobs/WIP; follow up on estimates and customer communications; flag bottlenecks early.
- Coordinate logistics (materials, access, vendor visits) to keep projects on time.
- General office support (email, filing, collections, data entry) and other duties as needed.
What Makes You a Great Match:
- HS diploma/GED required.
- 1+ year in a receptionist, dispatcher, administrative assistant, customer service, or call center role preferred.
- Strong phone etiquette, written/verbal communication, and attention to detail.
- Comfortable with Microsoft Office and Teams and web-based scheduling/CRM tools.
- Nice to have: experience in restoration, construction, property management, or insurance claims.
Schedule & Work Environment:
-
Full-time, on-site: Monday–Friday, 8:00 AM–5:00 PM (some flexibility/overtime as business needs arise).
- Office environment; light filing/occasional lifting (files, boxes), step-stool use.
Apply Now
Click Apply and include your resume.
Click Apply and include your resume.
Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace.
Compensation: $20.00 - $23.00 per hour
Picture yourself here fulfilling your potential.
At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
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