First Responder /Monitoring Technician
Full Time • Springfield
Benefits:
- 401(k) matching
- Dental insurance
- Paid time off
- Vision insurance
Position Overview: The First Responder/Monitoring Technician, will be responsible for conducting field inspections and assessments of mitigation projects, ensuring compliance with applicable regulations, and providing recommendations and solutions. This role is responsible for meeting clients in the middle of disasters and assisting them through the process of getting back to pre-loss conditions. Servpro handles both large loss and standard size construction projects that are a result of fire, water, or mold.
Key Responsibilities:
- Conduct regular inspections of mitigation sites to assess compliance with approved plans and regulations.
- Evaluate the effectiveness of mitigation measures and report findings to management.
- Collaborate with project managers, contractors, and crew.
- Provide technical guidance and support to project teams as needed.
- Assist in the development and implementation of monitoring plans.
- As an emergency services company we pride ourselves on quick request turnaround. On-call may be required based on your role.
- Physically and mentally capable of inspecting all aspects of the home. Inspector will need to be comfortable with long sessions in attics, crawlspace, and unfinished basements.
Qualifications:
- The ability to work independently and as part of a team is top priority.
- Knowledge of moisture meter/hygrometer.
- Strong communication skills both written and verbal with an understanding of professionalism and emotional intelligence
- Proficiency in using inspection tools to size and scale a project and proficiency with detail through our project software.
- Excellent analytical, organizational, and communication skills.
- Problem solver and solution mindset with an emphasis on understanding customer experience and expectations.
- Ability to follow process of remediation activities.
- Strong sales background preferred.
- Valid driver’s license and willingness to travel to various project sites.
- Background check is required & driving record reviewed and monitored
What We Offer:
- Competitive compensation based on experience, knowledge, and capabilities.
- Competitive commission structure
- Company vehicles used for work requirements
- Opportunities for professional development and advancement into other areas of mitigation and rebuild
- A collaborative and supportive work environment.
- Consistent coaching and reviews through monthly 1-on-1's with leadership and team.
Compensation: $20.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Picture yourself here fulfilling your potential.
At SERVPRO® Springfield/Greene County, Nixa/Branson, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. We look forward to hearing from you.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
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