Assistant Manager Grand Rapids

Assistant Manager

Full Time • Grand Rapids
Responsive recruiter
Benefits:
  • Opportunity for advancement
  • Competitive salary
  • Paid time off
  • Training & development
Summary
Do you want to be a leader in a great company? 

As the Assistant Manager, you will assist the Owners and General Manager in helping to oversee the daily operations of the company. If you’re self-motivated, have a proven track record of excellent management, communication, interpersonal communication skills and enjoy challenging situations, then you will thrive in this work environment. 
 
We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened!”
 
We are a family owned, and veteran ran company with a welcoming and energetic culture.   
 
Benefits 
  • Competitive compensation
  • PTO (Paid Time Off)
  • Training and Development, with the ability to earn Industry Certifications
  • Professional development
Responsibilities 
  • Overseeing, planning, budgeting, goal setting, objective setting and development of multiple operational divisions – Cleaning & Production Technicians, Human Resources, Marketing staff, Office staff, Project Manager’s, and other staff as assigned
  • Auditing systems, estimates and project paperwork
  • Lead a team of managers and technicians as they respond to and manage restoration and construction projects
  • Ensure clear communication between owners, managers, team members, property owners and clients to achieve the highest efficiency and satisfaction possible
  • Ensure job processes and procedures are followed, including safety training and guidelines, which include job-site safety checks
  • Oversee and assist Human Resources with recruiting, hiring, training, and developing managers and staff as necessary
  • Thorough understanding of SERVPRO services, cleaning products and equipment used. (Training will be provided) 
  • Other tasks as needed
Requirements 
  • High school diploma/GED; Associates and/or Bachelor’s degree preferred
  • 5+ years of management experience, restoration industry experience preferred
  • IICRC certifications – WRT and ASD, Master designation is a plus
  • Team building and tangible leadership skills
  • Strong process and results driven attitude
  • Ability to multitask and to remain detail orientated 
  • Strong work ethic
  • Honest, trustworthy, accountable and mature
  • Strong oral and written communication skills
  • Valid driver's license
  • Willingness to work on-call shifts
Physical and Work Environment Requirements 
  • Occasionally – Lifting objects up to 100lbs with assistance, driving
  • Constant – Working with your hands, walking, standing, sitting, climbing ladders, working at ceiling heights, working in tight spaces (crawl spaces, attics), repetitive pushing/pulling/lifting/carrying of objects up to 50lbs, working with and around chemicals, working overhead
Normal Working Hours, Additional Working Hours, and Travel Requirements
This is a full-time position working a minimum of 50 hours per week. This position frequently requires longer hours (beyond 8 hours a day), including evenings, some weekends and emergency call outs. Travel is required and is primarily local. However, some out-of-area travel is required depending on the location of jobs. 
Compensation: $65,000.00 - $75,000.00 per year




All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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WHY CONSIDER A CAREER WITH SERVPRO?

Career Development
Service to the Community
Being Part of a Team
Stability & Growth