- Dental insurance
- Health insurance
- Training & development
PERKS:
- Weekly Pay Schedule
- PTO & Sick Pay
- Medical, Vison, Dental, Life Insurance
- Work for one of the largest and best SERVPRO franchises!
The Construction Coordinator is responsible for tasks related to customer calls, project monitoring, tracking, coordination, estimate creation, and project audit. General office duties, such as drafting correspondence, filing, and creating reports, are also included within this role.
PRIMARY ROLES AND RESPONSIBILITIES:
- Customer Satisfaction Assist with customer service and management of the customer experience. Monitor and ensure client requirements are followed. Assist with scheduling all warranty activities.
- Project Initiation Enter lead/jobs into the operating system and make sure all information in the project is correct. Receive and enter lead calls and job referrals. Schedule Construction Manager initial visit with customer. Educate customers on process. Review and validate project file documentation.
- Project Planning Confirm with Construction Manager project scope of work is complete. Maintain customer and client communications. Support Construction Managers ensuring customer and client agreement on scope and estimate. Ensure all paperwork is complete with customer and client. Ensure estimates are distributed to all necessary parties. Interface with Subcontractors for availability and assist with scheduling. Sign up new Subcontractors using the Subcontractor Agreement to ensure proper insurances and licensing is being maintained. Issue POs based on project budget. Acquire proper permits as necessary and ensure all correct procedures are being followed with local municipalities. Schedule inspections with building departments.
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Project Execution Update budgets. Order materials and supplies as needed. Update project schedule and timeline. Assist identifying and qualifying resource providers. Validate completed PO documentation. Update contract status with change orders and keep customer and client advised. Maintain Work-in-Progress (WIP) report. Maintain internal and external communications. Maintain communication log.
Prepare project reports. Upon project completion review file documentation and update as necessary. Manage collections activities. Perform project close-out.
- A minimum two years of business experience
- Working knowledge of current business software technologies
- Superb customer service, administrative, and verbal and written communication skills
- Intermediate math skills
- Experience in the restoration and/or construction industry preferred
- Associate’s/Bachelor’s degree preferred. High School diploma/GED
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Picture yourself here fulfilling your potential.
At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
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