Construction Division Manager
Full Time • Pelham
Benefits:
- Secondary Insurance
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Job Title: Construction Division Manager
Location: Pelham, AL
Company: SERVPRO of Birmingham
Position Overview:
We are seeking an experienced and motivated Construction Division Manager to join our team at SERVPRO. The ideal candidate will provide leadership to the reconstruction division, ensuring high-quality work, profitability, and customer satisfaction. This role requires a combination of operational oversight, quality control, coaching, and sales leadership. You will be responsible for managing the team and processes that lead to successful project completion while ensuring financial goals are met.
Key Responsibilities:
General Operations:
Location: Pelham, AL
Company: SERVPRO of Birmingham
Position Overview:
We are seeking an experienced and motivated Construction Division Manager to join our team at SERVPRO. The ideal candidate will provide leadership to the reconstruction division, ensuring high-quality work, profitability, and customer satisfaction. This role requires a combination of operational oversight, quality control, coaching, and sales leadership. You will be responsible for managing the team and processes that lead to successful project completion while ensuring financial goals are met.
Key Responsibilities:
General Operations:
- Handle customer issues and complaints promptly and professionally.
- Oversee quality control for reconstruction projects, ensuring high standards.
- Monitor and oversee reconstruction collections and ensure timely payments.
- Track and audit monthly project completions, sales, and progress.
- Conduct random progress audits to ensure job notes and documentation are accurate and up to date.
- Provide feedback and accountability to team members on in-progress jobs.
- Coach and train team members in areas of improvement, holding them accountable to the company's standard of excellence.
- Collaborate with Accounts Receivable (A/R) to resolve collection issues.
- Conduct bi-weekly division lead and leadership meetings.
- Conduct project site visits as needed to ensure work quality and address any issues.
- Investigate and manage potential warranty jobs as they arise.
- Provide weekly updates on enterprise sales.
Sales Leadership:
- Plan and lead weekly sales meetings to discuss workload, capacity, and projections.
- Gather and analyze weekly sales projections and address team issues.
- Assign leads and track corporate assignments to ensure timely follow-up.
- Review and approve estimates for projects over $75K to maintain quality and profitability.
- Monitor lost opportunities and conduct monthly sales audits to verify information accuracy.
Production Management:
- Assign jobs and upload necessary documentation into digital job folders.
- Audit completed jobs and oversee the scorecard system to ensure consistent quality.
- Lead superintendent meetings to discuss job progress and projections.
- Track current workload, approve purchase orders, supplements, and credit card increases.
- Monitor and track job profitability to ensure financial targets are met.
Requirements:
- Proven experience in construction project management, preferably in the restoration or reconstruction industry.
- Strong leadership and communication skills.
- Ability to handle customer issues and coach teams to improve performance.
- Familiarity with job tracking, auditing, and quality control processes.
- Experience in managing budgets, profitability, and financial reporting.
- Strong organizational skills and attention to detail.
Benefits:
- Competitive salary based on experience.
- Health benefits package.
- Paid time off.
If you are a results-driven construction professional with leadership experience, we want to hear from you!
Picture yourself here fulfilling your potential! Who is SERVPRO Team Wilson?
We are family-owned and operated business that has been serving the restoration needs of our community for many years. As a family, we believe in the importance of hard work, dedication, and treating our clients and employees like members of our own family. These values have helped us become one of the most successful teams in the SERVPRO system, as we strive to exceed our client's expectations and provide our employees with a supportive and rewarding work environment. We take pride in our reputation for excellence and are committed to continuing to deliver the highest level of service to our clients.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
(if you already have a resume on Indeed)
Or apply here.
Career Development
Service to the Community
Being Part of a Team
Stability & Growth