Administrative Assistant Olathe

Administrative Assistant

Full Time • Olathe
Benefits:
  • 401(k)
  • 401(k) matching
  • Company parties
  • Competitive salary
  • Dental insurance
  • Free food & snacks
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
  • Wellness resources
Summary
We are seeking a highly organized and customer-focused Administrative Assistant to join our team. In this role, you will handle a variety of office administrative tasks, ensuring seamless operations related to customer calls, job management, scheduling, and customer satisfaction. The ideal candidate will be detail-oriented, proactive, and dedicated to delivering exceptional service.

Primary Responsibilities:
  • Phones/Scheduling
    • Answer phones, provide outstanding customer service, and maintain a log of all calls.
    • Coordinate scheduling by supporting the Dispatcher to optimize crew utilization and ensure balanced job scheduling.
    • Support fleet maintenance scheduling, vehicle registration, and GPS tracking (as requested).
    • Manage the Work-in-Progress (WIP) board, keeping teams updated on daily schedules and job status.
  • Job File Management
    • Complete FNOL documentation, ensuring accurate entry of customer and loss data into the system.
    • Prepare job paperwork for crews and estimators, ensuring all required forms are sent to the job site.
  • Financial Administration (as requested)
    • Bill customers for services, ensuring timely invoicing.
    • Assist with Accounts Receivable to keep accounts current as needed.
  • Office Administration
    • Maintain an organized file system and manage the company calendar, booking meetings and travel.
    • Handle outgoing and incoming mail, emails, and faxes, ensuring timely correspondence with customers and team members.
    • Monitor office and general supply inventory to ensure employees have what they need to stay productive.
Required Experience and Skills:
  • Minimum of 2 years of administrative experience.
  • Exceptional customer service skills and strong verbal and written communication abilities.
  • Ability to multitask in a fast-paced environment and prioritize responsibilities efficiently.
  • Strong organizational skills with a focus on detail and accuracy.
Why Join Us?
We are committed to providing a supportive and collaborative work environment where every team member can thrive. If you're a motivated individual looking to make a difference, we encourage you to apply and be part of a growing team that values professionalism, teamwork, and customer satisfaction.
Compensation: $17.00 - $20.00 per hour




All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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