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Office Administrator Chicago

Office Administrator

Full Time • Chicago
SERVPRO of Logan Square/Humboldt Park Office Administrator
 
Do you love helping people through difficult situations?
Then, don’t miss your chance to join our Franchise as a new Administrative Assistant. In this position you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage “Like it never even happened”!
We’re seeking someone who is great on the phone, who has excellent analytical skills, and who is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, enjoys providing excellent customer service to both teammates and customers, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations? Then you may be our perfect hero!
As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate with opportunity to learn and grow.

Primary Responsibilities
  • GENERAL
    • Perform general administrative duties such as preparing emails, written correspondence, scheduling, etc. 
    • Receive and manage inbound phone calls or requests 
    • Capture detailed job lead and referral information
  • JOB FILES
    • Support with assembling job files and completing quality reviews 
    • Communicate with key stakeholders within the job production process 
    • Prepare basic estimates and billing invoices
  • ACCOUNTING
    • Perform basic accounting functions such as A/P, A/R, bookkeeping, payroll, and reporting
  • MARKETING
    • Monitor online reviews and provide excellent customer service 
    • Assist with marketing efforts including database quality control and business development research
  • HR
    • Assist in employment recruiting activities 
    • Manage HR documentation and employee files
  • OTHER
    • Track and manage files including internal documents and vendor insurance policies 
    • Perform ad-hoc projects and assist other departments, as needed
Position Requirements
  • 2+ year(s) of administrative or office-related experience
  • Excellent organizational skills and strong attention to detail
  • Problem solving and self-guided learning skills
  • Knowledge of basic accounting and bookkeeping software
  • Possess polite, confident, and excellent customer service skills - experience in service industry environment a plus
  • Proficient in Microsoft Office (i.e., Outlook, Word, Excel)
  • Ability to quickly learn new software, including Xactimate® and proprietary software
  • Minimum of HSD/GED
  • Able to successfully complete a background check subject to applicable law
Hours
  • 40 hours/week, flexible to work overtime when required
 
Pay Rate
Competitive pay based on experience
 
SERVPRO of Logan Square/Humboldt Park is an EOE M/F/D/V employer
Each SERVPRO® Franchise is Independently Owned and Operated.  Revised 02.21
 
Compensation: $40,000.00 - $65,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

WHY CONSIDER A CAREER WITH SERVPRO?

Career Development
Service to the Community
Being Part of a Team
Stability & Growth