Job Description

A great candidate for this role would have previous restoration industry experience supervising production crews and jobs, as well as coordinating requirements for production, completing job files, and monitoring jobs from start to finish.

Looking for a career with a company that makes a difference? Apply Today! SERVPRO Kingston, Pittston City and Wyoming County is an industry leading water, fire , and mold restoration company.

Summary:

• Provide and communicate clear and accurate pretesting, scoping of services, and job estimates.

• Monitor and follow up on all assigned jobs ensuring customer needs are met.

• Manage job file documentation/ on-site duties.

• Assign tasks to Production Technicians and Crew Chiefs and manage workflow and task completion.

• Communicate and establish rapport with commercial and residential customers.

• Oversee processes relating to customers and take care of customer needs.

• Inspect services and final walk-through on jobs to achieve customer satisfaction by ensuring quality work is completed during and at the end of each job.

• Control damage reimbursement expenses, ensuring costs are maintained at the established rate.

• Make sure supplies required for jobs are available.

• Control production expenses, ensuring costs are maintained at the established rate.

• Manage equipment and materials (assets).

• Keep vehicles, equipment, and facilities in working order, ensuring that all are well-maintained.

• Make sure production crew chiefs and technicians follow safety and risk management guidelines on the jobsite, in the office, and while traveling.

• Perform production work as needed.

• Handle recurring and unique tasks, as necessary.

Qualifications:

• 4+ years' experience in the Restoration Industry

• 1+ Supervisory role experience • WRT certification required

• Must be flexible to work on call every 2-4 weeks (remotely answering phones)

• Excellent customer service skills

• Valid Driver's License

Benefits:

• Bi-Weekly pay and on call bonuses

• Paid IICRC certification and training

• Company iPad, company phone, company credit card

• PTO, Sick Pay, Paid Holidays

• Medical, Vison, Dental, Life Insurance

SERVPRO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Compensation: Annual Salary of $60,000- $70,000k based on experience

Picture yourself here fulfilling your potential At SERVPRO®, you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country.

Compensation: $60,000.00 - $70,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Picture yourself here fulfilling your potential.

At SERVPRO^®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO^® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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