Benefits:

401(k)
Company car
Dental insurance
Health insurance
Paid time off
Training & development
Vision insurance

SERVPRO of New Hanover is looking for an Production Manager/Estimator for our Hampstead, NC location.

Do you love helping people through difficult situations?

Then, don’t miss your chance to join our Franchise as a new Production Manager/Estimator. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.

Primary Responsibilities

Customer Satisfaction
- Establish customer relationship for construction services
- Educate customer on the construction process
- Ensure that estimates meet client requirements
- Provide priority response to potential customers
Project Initiation
- Analyze labor, material, and time requirements for a project
- Create an accurate sketch and initial scope of work for construction projects.
- Deliver a consistent and well-defined initial estimate.
- Recognize project constraints and/or needed upgrades
- Work with Project Manager to price bid items, if needed.
Project Planning
- Identify and document finalized project scope of work.
- Review job site documentation to support the services provided and ensure proper client requirements and billing process
- Work with outside resources as necessary to complete accurate estimate (i.e Structural Engineers, ITEL, Electrical Inspectors, etc.)
- Assemble accurate and well-organized estimates.
- Deliver and Communicate estimate to Project Manager.

Necessary Experience and Skill Set

2 years previous construction estimating and/or insurance adjusting experience
At least 1 year of management and/or supervisory experience
Superb customer service track record
Effective written and oral communication
Advanced math skills
Proficient use of Xactimate™ estimating software Required
Critical thinking and problem-solving skills
IICRC Certification Required
Team Player
Restoration experience Required
Must have valid driver's license and good driving record
Ability to successfully complete a background check subject to applicable law

Physical and Work Environment Requirements

Walking and/or standing throughout the day. Frequent driving and sitting. Occasionally climbing ladders. The employee is occasionally exposed to extreme conditions such as heat. The noise level in the work environment and jobsites can be loud.

Normal Working Hours, Additional Working Hours, and Travel Requirements

This is a full-time position, working 7:30 a.m.–5:00 p.m., Monday–Friday, 40 + hours per week. This position frequently requires long hours, working on-call, and weekend work. Travel is required and is primarily local. However, some out-of-area and overnight travel may be expected.

Pay is based on experience.

Each SERVPRO® Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.

Compensation: $50,000.00 - $60,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Picture yourself here fulfilling your potential.

At SERVPRO^®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO^® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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Do you have experience writing estimates in Xactimate?*

How many years of experience do you have with Commercial Insurance?*

Are you comfortable with computers, email, using the internet, and learning new computer programs?*

Our employment process requires a drug screen. Are you willing to proceed with this application?*

Valid driver's license REQUIRED, do you hold a valid driver’s license?*

Do you have any alcohol related convictions on your driving record (i.e. DUI, DWI)?*

Our employment process requires an in-depth background investigation verifying clear criminal history. Are you willing to proceed with this application?*

This position may require you to be on-call and work certain evenings and/or weekends. Can you work this schedule?*

When can you be available to start a new opportunity?*

Are you comfortable working in a position with a volume-based compensation structure (base + commission)?

What are your salary expectations?*

What county do you live in?*

Do you have any IICRC certifications?*

How many years of experience do you have in the commercial cleaning, residential restoration, or insurance industry?*

Insurance Industry 1-3 years

Insurance Industry 4+ years

Restoration Industry 1-3 years

Restoration Industry 4+ years

Commercial Cleaning 1-3 years

Commercial Cleaning 4+ years

How many years of management experience in the Fire and Water Restoration industry do you have?*

How many years of management experience do you have?*

Are you willing and able to travel as needed for storm damage work?*

U.S. Equal Opportunity Employment Information (Completion is voluntary)

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

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Veteran Status

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

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WHY CONSIDER A CAREER WITH SERVPRO?

Career Development

Service to the Community

Being Part of a Team

Stability & Growth

Future Opening: Production Manager/Estimator

Picture yourself here fulfilling your potential.

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WHY CONSIDER A CAREER WITH SERVPRO?