Administrative Assistant
Full Time • Omaha
Benefits:
- 401(k)
- Health insurance
- Paid time off
Do you love working with people? Do you want to be a leader in a great company?
Then, don’t miss your chance to join our franchise as a new Administrative Assistant. In this position, you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage “Like it never even happened”!
We're seeking someone who is a rare “high achiever” to fill a key role. As an Administrative Assistant, you will perform accounting functions, administrative activities, and ensure customer satisfaction. You will serve as the in-house expert on QuickBooks®, Microsoft Office, and proprietary software. In addition, you will ensure all employee and company files are properly filed and contain all required documentation.
If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, truly enjoys providing superior service, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations? Then you may be our perfect hero!
As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with lots of opportunity to learn and grow.
Primary Responsibilities
- Answer and distribute calls with a high level of customer service
- Document leads in Servpro's WorkCenter software and maintain the Work In Progress board
- Coordinate and maintain company calendar and franchise communication
- Make sure active jobs are properly scheduled with no conflicts
- Ensure employment files and records are accurate
- Assist with duties regarding customer contents/non-salvageable lists
- Assist with entering data for estimates
- Bill customers for services, process payments, and manage accounts receivable
- Other duties as assigned
Position Requirements:
- 2+ year(s) of office, accounting, or customer service experience
- Proficiency in Microsoft Office (i.e., Outlook, Word, Excel)
- Remediation experience is preferred.
- Solid organization and planning capabilities, strong attention to detail
- Demonstrated history of ability and growth in an office environment
- Outstanding written and verbal communication skills, including proper pronunciation, grammar, and a consistently courteous and professional tone of voice at all times
- Very self-motivated and goal-oriented with ability to multi-task
- Capability to work in a fast-paced, team-oriented office environment
- Ability to learn new software and proprietary software
- Experience in customer service industry environment a plus
- Ability to successfully complete a background check subject to applicable law
Hours
- Full-time
- 40 hours/week, flexible to work overtime when required
- 8 hour shift, Monday to Friday
Pay Rate
Competitive based on experience. Starting at $21.00/ Hour
Competitive based on experience. Starting at $21.00/ Hour
Benefits:
Starts on Day 1
Starts on Day 1
· $1500 Sign-on Bonus
· $1500 Referral Bonuses
· 6 Paid Holidays
· PTO - Up to 11 days to earn starting out, starting on Servpro second tier. Accrued by hours worked
· On-site Gym/Fitness Room
· Production Team: All tools, PPE, and Uniform Polos provided
· Production Team: Monthly Performance Bonuses for Production Managers, Crew Chiefs, and Technicians
Starts on 1st of the Month After 60 Days
· 50% of Health Insurance paid for
Employee (Blue Cross/Blue Shield)
Employee (Blue Cross/Blue Shield)
· Vision, Dental, and Aflac plans you can join
Starts After 6 Months
· 401k company matching up to 4%
· Profit Sharing
· Advancement Opportunities
Starts After 1 Year
· $1000 Anniversary Bonus every year
Work Location
- One location
Compensation: $21.00 per hour
Picture yourself here fulfilling your potential.
At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
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