Mitigation Technician – Water, Fire & Mold Restoration

• Starting pay of $18–$22 per hour, based on experience and industry certifications
  
  
• 100% employer-paid health insurance
  
  
• 100% employer-paid life insurance
  
  
• 100% employer-paid accidental death insurance
  
  
• Dental insurance available
  
  
• Vision insurance available
  
  
• Paid vacation and sick time
  
  
• Paid company holidays
  
  
• Company uniforms provided
  
  
• Company-paid training and industry certifications for qualifying employees
  
  
• Opportunities for overtime
  
  
• Career advancement opportunities
  
  

• Respond to emergency service calls involving water, fire, mold, sewage, and other property damage
  
  
• Perform water extraction and removal of standing water
  
  
• Set up, monitor, and remove drying equipment, including air movers, dehumidifiers, and other specialized equipment
  
  
• Assist with structural drying, moisture inspections, and moisture monitoring
  
  
• Perform selective demolition and removal of damaged building materials, including drywall, flooring, insulation, and other affected materials
  
  
• Perform cleaning, disinfecting, and remediation activities in affected areas
  
  
• Assist with mold remediation, including containment setup, HEPA vacuuming, and detailed structural cleaning
  
  
• Perform specialized cleaning and mitigation services involving contaminated or biohazard-affected materials
  
  
• Properly use personal protective equipment (PPE), including respirators, protective suits, gloves, and eye protection
  
  
• Assist with moving, protecting, and handling customers' furniture and personal belongings
  
  
• Document job-site conditions, equipment placement, moisture readings, and work performed using company-provided iPads and software
  
  
• Follow established SERVPRO production procedures, job scopes, and Crew Chief instructions
  
  
• Load, unload, clean, and maintain company vehicles, equipment, and supplies
  
  
• Maintain a clean, organized, and safe job site
  
  
• Communicate professionally with customers, supervisors, and fellow team members
  
  
• Follow all company safety policies and applicable industry procedures
  
  

• Typical work hours are Monday through Friday, 8:00 a.m.–5:00 p.m.
  
  
• Work schedules may change based on emergency service calls, active projects, and customer needs
  
  
• Required participation in an after-hours emergency on-call rotation, approximately one week per month
  
  
• During assigned on-call periods, employees must be available to respond to emergency service calls outside normal business hours, including nights and weekends
  
  
• Occasional overtime, weekend work, holiday work, and extended workdays may be required
  
  
• Emergency response assignments may involve travel to job sites throughout our service area
  
  
• Employees are expected to respond promptly to emergency assignments when scheduled for on-call duty
  
  

• Valid driver's license REQUIRED, with an acceptable driving record that meets company insurance and driver eligibility requirements
  
  
• Must be eligible and willing to operate company vehicles and travel to emergency service locations as assigned
  
  
• No previous restoration experience required — training provided
  
  
• Previous experience in water damage restoration, construction, demolition, or related trades is preferred but not required
  
  
• Dependable attendance, punctuality, and a strong work ethic
  
  
• Ability to work well in a team environment and follow instructions
  
  
• Willingness to learn new skills, equipment, and restoration procedures
  
  
• Basic communication and organizational skills
  
  
• Ability to accurately document work using an iPad or other electronic devices
  
  
• Ability to work in challenging environments and respond calmly during emergencies
  
  
• Ability to meet the scheduling and emergency on-call requirements of the position
  
  
• High school diploma or GED preferred
  
  
• Ability to successfully complete a background check, subject to applicable law
  
  

• Regularly lift and carry equipment and materials weighing up to 50 pounds and use team lifting or mechanical assistance for heavier items
  
  
• Stand, walk, bend, kneel, crouch, climb, and perform repetitive physical tasks for extended periods
  
  
• Work in crawlspaces, attics, confined or restricted work areas, and other challenging environments when properly trained and authorized
  
  
• Climb ladders and work at elevated heights when required
  
  
• Work in environments that may be hot, cold, humid, dusty, wet, or otherwise uncomfortable
  
  
• Perform physically demanding tasks while wearing appropriate protective equipment
  
  
• Wear full PPE when required, including Tyvek-style protective suits, gloves, eye protection, and respiratory protection
  
  
• Meet applicable medical evaluation, fit-testing, training, and other requirements for assigned respirator use
  
  
• Work around potentially hazardous materials, contaminated water, mold, sewage, smoke residue, and other restoration-related hazards using established safety procedures and protective equipment
  
  
• Safely operate professional mitigation equipment and hand tools after appropriate training