- Competitive salary based on experience
- Performance bonuses and incentive opportunities
- Company vehicle or vehicle allowance
- Fuel/mileage reimbursement
- Company phone or phone allowance
- Paid Time Off (PTO)
- Health insurance
- 401(k)
- Paid holidays
- IICRC certification and continuing education support
- Career advancement opportunities
- Stable, year-round work with a nationally recognized restoration brand
- Supportive leadership and a team-focused work environment
- Manage multiple residential and commercial mitigation/restoration projects from start to finish
- Oversee water, fire, mold, storm, and other emergency restoration projects
- Develop accurate scopes of work and prepare estimates using Xactimate
- Review and negotiate project scope and pricing with customers, adjusters, insurance representatives, and other clients
- Schedule, coordinate, and supervise technicians, crews, subcontractors, equipment, and project resources
- Ensure projects are completed safely, efficiently, on schedule, and within budget
- Monitor job profitability, labor, equipment usage, materials, and production costs
- Maintain complete and accurate job documentation for billing and insurance requirements
- Communicate regularly with customers regarding project status, expectations, and next steps
- Provide exceptional customer service and help drive positive reviews and referrals
- Respond to emergency service opportunities and assist with after-hours response when necessary
- Train, mentor, and develop technicians and other restoration team members
- Ensure company vehicles, equipment, and other assets are properly maintained and utilized
- Promote a culture of safety, accountability, urgency, and operational excellence
- Minimum 2+ years of restoration industry experience required
- Experience with water mitigation/restoration strongly preferred
- 1+ year of management, project management, or supervisory experience
- Working knowledge of Xactimate strongly preferred
- IICRC certifications preferred, including WRT, ASD, and/or AMRT
- Strong understanding of mitigation procedures, drying principles, documentation, and restoration industry standards
- Proven ability to manage multiple active projects and priorities
- Strong leadership and team-management skills
- Excellent customer service and communication skills
- Comfortable communicating and negotiating with insurance adjusters and other industry professionals
- Strong organizational skills and attention to detail
- Valid driver's license with an acceptable driving record
- Ability to pass a background check in accordance with applicable law
- Ability to lift and carry up to 50 pounds regularly and up to 100 pounds with assistance
- Ability to climb ladders and work at ceiling heights
- Ability to work in crawl spaces, attics, and other confined spaces
- Ability to perform repetitive lifting, pushing, pulling, and carrying
- Ability to work around restoration equipment, cleaning products, and active job sites
- Ability to participate in after-hours and emergency response as needed
Picture yourself here fulfilling your potential.
At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
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