- Health insurance
- Paid time off
- Company car
Restoration Manager
Employment Type: Full-Time
Schedule: Monday–Friday, 8:00 AM–5:00 PM, with flexibility for emergency response and operational needs.
- Competitive hourly pay: $25–$30
- Employee benefits
- Paid training and professional development
- Supportive, team-oriented work environment
- Oversee water, fire, mold, biohazard, and other restoration projects from start to finish.
- Develop and review scopes of work, estimates, schedules, and budgets.
- Coordinate crews, subcontractors, equipment, and materials.
- Monitor job costs, labor efficiency, and project profitability.
- Ensure accurate job documentation, photos, and system updates.
- Conduct work-in-progress meetings and track project progress.
- Ensure proper safety procedures, PPE, containment, and disposal practices are followed.
- Respond to emergency restoration situations as needed.
- Lead, train, and support Restoration Technicians and Crew Chiefs.
- Assign daily responsibilities and establish clear expectations.
- Monitor work quality, productivity, and safety compliance.
- Coach team members and support employee development.
- Communicate with homeowners, property managers, insurance representatives, and other stakeholders.
- Explain restoration processes and establish clear expectations.
- Address customer concerns professionally and promptly.
- Ensure excellent customer service throughout every project.
- Minimum 3 years of restoration, cleaning, construction, or related operations experience.
- At least 1 year of management or supervisory experience.
- Knowledge of water mitigation, fire restoration, mold remediation, and biohazard cleanup procedures.
- Strong leadership, organizational, and communication skills.
- Ability to manage multiple projects, deadlines, and priorities.
- Understanding of job costing, budgeting, and profitability.
- Valid driver's license.
- High school diploma or GED.
- IICRC certifications preferred.
- Experience with SERVPRO systems and restoration estimating software is a plus.
- Ability to lift 50 pounds and occasionally up to 100 pounds with assistance.
- Ability to climb ladders, access confined spaces, and work at heights.
- Ability to perform occasional hands-on restoration activities.
- Ability to work in various job site conditions, including environments requiring specialized PPE and safety precautions.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Picture yourself here fulfilling your potential.
At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
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