Mitigation Billing & Xactimate Coordinator

Location: Arnold, MD
Pay: $55,000–$70,000 per year

SERVPRO is looking for a Mitigation Billing & Xactimate Coordinator to join our office in Arnold.

This is an in-office position working with our water, fire and mold mitigation department. The main responsibility is taking the scope and documentation provided by our field crews and turning it into an accurate Xactimate estimate so completed jobs can be billed quickly.

Our crew chiefs document their jobs in the field with photos, measurements, equipment and scope information. You will work from that documentation, build the estimate in Xactimate, identify anything that's missing and work with our Project Managers when there are questions or something needs additional review.

We handle a steady volume of insurance restoration work, so this position is important to keeping completed jobs from sitting and making sure our billing stays current.

Responsibilities

Write Xactimate estimates for water, fire and mold mitigation jobs
Build estimates from field scopes, photos, measurements and job documentation
Review completed job files for missing information
Work with Project Managers and field staff when additional information is needed
Make estimate revisions and corrections when necessary
Track completed mitigation jobs through the billing process
Prepare and send invoices
Complete required insurance and program documentation
Keep job notes and files organized and up to date
Follow up internally on jobs that are missing information or waiting to be billed

What We're Looking For

Restoration industry experience is preferred, but we are open to someone with related experience who can learn our process.

Experience with Xactimate is preferred but not required for the right candidate.

People with experience as a restoration Job File Coordinator, restoration administrator, estimating assistant, insurance claims professional, construction estimator or similar position may be a good fit.

You should be:

Organized and comfortable managing a high volume of files
Detail-oriented
Comfortable working with numbers and estimating software
Good at following up when information is missing
Able to communicate with field employees and Project Managers
Comfortable working independently and keeping work moving
Familiar with insurance restoration or property claims is a plus

Experience with Xactimate, XactAnalysis, DryBook or other restoration software is a plus.

Compensation & Benefits

$55,000–$70,000 per year, depending on experience.

Benefits include:

Health insurance with company contribution
Dental and vision insurance available
401(k) with company match
Paid time off
Vacation

This is a full-time, in-office position based in Arnold, Maryland.

If you have experience in restoration, insurance claims, estimating or job-file coordination and are interested in learning more, we'd like to hear from you.

Compensation: $55,000.00 - $70,000.00 per year

Picture yourself here fulfilling your potential.

At SERVPRO^®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO^® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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