Benefits:

Health insurance
Opportunity for advancement
Paid time off
Relocation bonus
Signing bonus
Training & development
401(k)
401(k) matching
Bonus based on performance
Company parties
Competitive salary
Dental insurance

Job Title: Textile Processing Technician

Company: SERVPRO of Allentown

Location: Allentown, PA (Warehouse & On-site field work)

Position Type: Full-time (Monday – Friday, 8:00 AM – 5:00 PM)

Pay Rate: $20.00 – $25.00 / hour (Starting Range)

Bonus: $1,200 Sign-On Bonus

When disaster hits home or business, SERVPRO is there to help make it "Like it never even happened!" As a leader in fire, water, soot, and mold restoration, our Textile Processing division focuses on saving and restoring affected clothing, bedding, linens, and soft goods for our clients during challenging times.

We are looking for a detailed, reliable, and hardworking Textile Processing Technician to join our dedicated restoration team.

Key Benefits & Compensation

Pay Rate: $20.00 – $25.00/hour depending on experience.
Sign-on Bonus: $1,200 sign-on bonus.
Benefits Package: Full Health, Dental, and Vision insurance options, Paid Time Off (PTO), and Retirement options (eligible after 90 days of continuous employment).
Schedule: Stable, consistent day shift (Monday – Friday, 8:00 AM – 5:00 PM).

Roles & Responsibilities (R&R)

1. Textile Cleaning, Deodorization & Restoration

Inspect incoming damaged soft goods (garments, bedding, rugs, drapery) to identify fabric types, contamination levels (smoke, soot, water, mold), and required restoration processes.
Operate commercial-grade laundry equipment, specialized Esporta wash systems, ozone chambers, and ultrasonic cleaners to decontaminate and restore items to pre-loss condition.
Apply proper stain removal, deodorization, and fabric care techniques based on material composition.

2. Inventory Management & Digital Tracking

Utilize tablets and company inventory software (e.g., ContentsTrack/Barcoding) to log, inventory, tag, and track customer items.
Maintain strict chain-of-custody protocols to ensure clients' belongings are sorted, tracked, and stored safely without mix-ups.

3. On-Site Pack-Outs & Field Support

Assist field teams at client sites with carefully removing (pack-out) affected textiles and returning (move-back) clean, restored soft goods.
Fold, box, hang, and prepare restored textiles for long-term storage or customer delivery.

4. Warehouse Maintenance & Safety

Maintain an organized, safe, and spotless processing area inside the warehouse.
Follow standard safety guidelines, including using proper Personal Protective Equipment (PPE) when dealing with contaminated materials or cleaning solutions.

Qualifications

High School Diploma or GED equivalent.
Prior experience in dry cleaning, commercial laundry, fabric care, or restoration/contents cleaning is a plus (willing to train the right candidate).
Basic computer/tablet literacy for inventory logging.
Strong attention to detail, organization, and respectful care when handling personal property.
Ability to stand for long periods, perform repetitive tasks, and lift up to 40–50 lbs.
Valid driver’s license with an acceptable driving record.

Expanded Roles & Responsibilities Breakdown

Core Focus Areas for this Role:

Fabric Assessment & Processing: Unlike standard laundry work, this role requires assessing soot/smoke damage, water damage, or odor saturation to select specific wash cycles and chemical treatments.
Digital Chain-of-Custody: SERVPRO relies heavily on inventory systems (barcodes and tablets). Technicians photograph, tag, and list items so every piece of clothing is accounted for from intake to delivery.
Equipping & Maintenance: Technicians learn how to operate specialized restoration washing machines (such as Esporta wash systems) and ozone/deodorization chambers designed to strip smoke odor out of delicate fabrics.
Emotional Empathy & Care: Handling a customer's personal items after a home fire or flood requires a high degree of care, precision, and respectful handling.

Compensation: $20.00 - $25.00 per hour

Team Doyle operates six SERVPRO franchises across Northeastern PA, anchored by our headquarters in Allentown and Scranton. We are a diverse team of over 100 professionals working across six local facilities and a growing remote workforce nationwide.
Out of more than 2,400 individually owned and operated SERVPRO franchises, Team Doyle ranks as a Top 100 franchisee - ranking #2 in our region (PA, NJ, DE & NY) and #48 nationally by job volume.
We are actively growing- explore our open positions below, and check back often as new opportunities open up!

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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