- Health insurance
- 401(k)
- Dental insurance
Location: 1446 Ritchie Hwy, Arnold, MD
Position: Full-Time, In-Office
Pay: $25.00–$32.00 per hour, depending on experience
- Answer and manage incoming construction-related calls
- Communicate regularly with customers regarding their reconstruction projects
- Work closely with Project Managers, estimators, and construction leadership throughout the day
- Help coordinate project schedules and customer appointments
- Prepare, track, and communicate change orders
- Follow up on outstanding customer and project needs
- Help keep projects moving by identifying missing information or outstanding action items
- Coordinate communication between customers and the production team
- Maintain accurate job files, notes, documents, and project information
- Assist with contracts, documentation, and other construction-related paperwork
- Help track project status and upcoming needs
- Provide administrative support to the reconstruction department
- Help create an excellent customer experience from the beginning of the reconstruction process through completion
- Excellent phone and customer-service skills
- Strong organization and attention to detail
- Professional, friendly, and confident communication
- Ability to follow up consistently and make sure tasks are completed
- Comfortable working in a fast-paced environment with changing priorities
- Ability to communicate effectively with customers, Project Managers, estimators, subcontractors, and coworkers
- Comfortable taking ownership rather than waiting to be told every next step
- Strong computer and email skills
- Previous construction, restoration, project coordination, or administrative experience is preferred
- Experience with Xactimate or insurance restoration is helpful but not required
- $25.00–$30.00 per hour, depending on experience
- Full-time, Monday–Friday position
- Competitive benefits package
- Paid training
- Professional development opportunities
- Career advancement opportunities
- Stable, established company with a growing reconstruction department
- Opportunity to learn the restoration and construction industry
- A position with real responsibility and the opportunity to grow as our company continues to expand
Picture yourself here fulfilling your potential.
At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
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