Benefits:

Home office stipend
Opportunity for advancement
Paid time off
Training & development
Vision insurance
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Flexible schedule

We are a leading, fast-growing property restoration company dedicated to helping homeowners and businesses recover from disasters. We pride ourselves on efficiency, accuracy, and meeting strict industry standards. We are currently seeking a highly skilled, detail-oriented Remote Mitigation Restoration Estimator to join our team.

If you are a self-motivated professional who thrives under compliance metrics and knows the ins and outs of restoration estimating, we want to hear from you!

Position Overview

Job Type: Full-Time, Permanent
Location: 100% Remote (Must operate on EST Time Zone)
Hours: Monday – Friday, 8:00 AM – 5:00 PM EST (Weekend work required as needed to maintain TPA compliance)
Experience Level: 3–5 Years
Target Compensation: ~$100,000 first-year combined earnings (Competitive Base Salary + Performance Bonus & Commissions)

As a Remote Mitigation Estimator, you will review scope notes, moisture logs, and photos to draft accurate, timely insurance mitigation estimates (Water, Fire, Smoke, Mold, EMS, etc.). You will act as the critical bridge between our field teams, insurance adjusters, and Third-Party Administrators (TPAs) to ensure strict program compliance and swift approvals.

Key Responsibilities

Dual-Platform Estimate Generation: Write comprehensive, accurate mitigation estimates for Water, Fire, Smoke, Mold, and Emergency Mitigation Services (EMS) using both Xactimate and Symbility.
TPA Compliance Management: Navigate, upload, and manage strict compliance metrics within major TPA programs (Alacrity, Sedgwick, Lionsbridge, Westhill, etc.).
Scope Verification: Review field documentation, sketches, photos, and psychrometric logs to ensure the scope of work aligns with IICRC standards and carrier guidelines.
SLA & Queue Maintenance: Monitor assignment queues daily—including weekends as necessary—to ensure all TPA Service Level Agreements (SLAs) are strictly met.
Negotiation & Approvals: Communicate professionally with insurance adjusters and TPA auditors to justify estimates, resolve discrepancies, and secure timely approvals.

Qualifications & Requirements

Must-Haves:

3 to 5 years of dedicated experience writing insurance mitigation estimates within the property restoration industry.
Expert-level proficiency in BOTH Xactimate and Symbility platforms. (Candidates without dual-platform experience will not be considered).
Extensive, hands-on experience working with TPAs (specifically Alacrity, Sedgwick, Lionsbridge, Westhill, etc.) and a deep understanding of their compliance metrics.
Ability to work consistently on EST hours (8:00 AM – 5:00 PM) and the flexibility to work weekends to keep estimates compliant.
Submission Requirement: Must be able to provide 3 to 5 previously approved, redacted mitigation estimates during the interview process to qualify.
A reliable high-speed internet connection and a dedicated, distraction-free home office setup.

Nice-to-Haves:

Active IICRC Certifications (WRT, ASD, AMRT, FSRT).
Experience with job management software like Restoration Manager, Dash, or Encircle.

Compensation & Benefits

High Earning Potential: We offer an extremely competitive base salary coupled with an aggressive bonus and commission package, tracking first-year combined earnings at ~$100,000 annually.
Full Benefits: Comprehensive medical, dental, and vision benefits available immediately following a successful 90-day probationary period.
Work-Life Balance: 100% remote autonomy from your home office.
Tech Allowance: Company-provided hardware and necessary software licenses (Xactimate/Symbility).

How to Apply

If you meet the qualifications and are ready to leverage your TPA expertise for a lucrative career from home, please submit your resume today.

⚠️ IMPORTANT NOTE TO APPLICANTS: To be considered for this role, you must attach or be prepared to submit 3 to 5 written estimates that have been previously approved by a carrier/TPA (please redact all sensitive customer information).

This is a remote position.

Compensation: $90,000.00 - $100,000.00 per year

Picture yourself here fulfilling your potential.

At SERVPRO^®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO^® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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