Restoration Estimator (Remote)
Full Time • Fully Remote - US
Benefits:
- Life Insurance (Employer Funded)
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Dental insurance
- Flexible schedule
- Health insurance
- Home office stipend
- Opportunity for advancement
- Paid time off
- Signing bonus
- Training & development
- Vision insurance
Contents Restoration Estimator (100% Remote)
(SERVPRO of Scranton & Allentown PA - 6 Franchises in total)
Employment Type: Full-Time
Compensation: $60k base salary + estimating commission package + company benefits
Compensation: $60k base salary + estimating commission package + company benefits
Job Description
SERVPRO of Scranton and SERVPRO of Allentown are seeking a detail-oriented Contents Restoration Estimator to join our growing team. This role is focused exclusively on writing contents restoration estimates, including pack-outs, cleaning, storage, manipulation, and replacement documentation for insurance claims.
The ideal candidate has a strong understanding of contents restoration processes, is proficient in Xactimate, and can accurately capture scope, pricing, and documentation that meets carrier requirements. This position plays a critical role in maximizing claim accuracy, cycle time efficiency, and customer satisfaction.
Key Responsibilities
- Write contents restoration estimates in Xactimate & Symbility for insurance claims
- Prepare estimates for:
- Contents pack-out and pack-back
- Cleaning (fire, water, mold, specialty cleaning)
- Manipulation and storage
- Contents inventory valuation and replacement documentation
- Contents pack-out and pack-back
- Review field documentation (photos, notes, inventories) to ensure estimate accuracy
- Collaborate with Production Managers, Contents Technicians, and Project Managers
- Communicate with insurance adjusters to clarify scope, pricing, and line items
- Ensure estimates comply with SERVPRO standards and carrier guidelines
- Assist in supplement preparation and revisions as needed
- Maintain organized, thorough estimate documentation in job files
Qualifications
- Experience writing contents restoration estimates required (2-3 years preferred)
- Proficiency in Xactimate & Symbility (required)
- Proficiency with Insurance TPA Programs (i.e. Alacrity, Sedgwick) preferred
- Knowledge of contents restoration workflows and insurance claim processes
- Strong attention to detail and ability to interpret scope from field data
- Excellent written and verbal communication skills
- Ability to manage multiple files simultaneously across two franchise locations
- Valid driver’s license and ability to travel locally between Scranton and Allentown markets
Preferred Experience
- SERVPRO or restoration industry experience
- IICRC certifications (WRT, FSRT, OCT, etc.)
- Prior adjuster, estimator, or contents lead experience
What We Offer
- Competitive salary based on experience
- Performance-based incentives
- Health Insurance, Life Insurance, PTO & 401k w/ matching options
- Ongoing training and professional development
- Career growth opportunities within a multi-franchise operation
- Supportive team environment focused on quality and accountability
How to Apply
Interested candidates should submit their resume and a brief summary of their estimating or contents restoration experience.
This is a remote position.
Compensation: $65,000.00 - $75,000.00 per year
Picture yourself here fulfilling your potential.
At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
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