Restoration Operations Manager
Full Time • St. Charles
Responsive recruiter
Benefits:
- 401(k) matching
- Dental insurance
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Wellness resources
SERVPRO of St. Charles/Geneva/Batavia is hiring a Restoration Operations Manager!
Benefits
Benefits
- Competitive compensation
- Monthly bonus
- Superior benefits
- Paid training
- Career progression
- Professional development
And more!
As the Restoration Operations Manager, you will manage, support, and motivate the entire Restoration Division to ensure customer satisfaction, revenue and profit growth, and staff development. You will continue to ensure our Restoration Teams make every type of property damage “Like it never even happened®!”
Key Responsibilities
As the Restoration Operations Manager, you will manage, support, and motivate the entire Restoration Division to ensure customer satisfaction, revenue and profit growth, and staff development. You will continue to ensure our Restoration Teams make every type of property damage “Like it never even happened®!”
Key Responsibilities
- Maintain continuous communication with management, staff, and vendors to ensure proper operations of the organization.
- Develop, implement, and maintain quality assurance protocols to ensure a positive customer and client experience.
- Manage staff development of the Restoration Division.
- Work with the General Manager and Owner to ensure operations remain compliant with legal and regulatory requirements.
- Develop, implement, and oversee protocols to maintain facility, vehicles, equipment, and consumables.
- Review, document, and discuss operational outcomes and key measures with the General Manager and Owner.
- Analyze the efficiency of existing organizational processes and procedures to enhance and sustain the organization’s internal capacity.
- Maintain the development of leadership and management skills, as well as Restoration expertise.
Position Requirements
- High School Diploma/GED required, Associates or Bachelors degree strongly preferred.
- Industry certifications strongly preferred.
- Minimum 5 years of experience in business operations.
- Minimum 3 years management experience.
- Strong interpersonal skills, leadership skills, and management skills.
- Effective written and oral communication skills
- Experience in cleaning, restoration, or construction preferred.
Skills/Physical Demands/Competencies
- Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
- Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
- Ability to repetitively push/pull/lift/carry objects
- Ability to work with/around cleaning agents
Compensation
- Base Salary: $79,000–$93,600 annually (based on experience)
- Bonus: Target of $15,000 annually*
- Total Expected Compensation: $94,000–$108,600
*Monthly bonus amount is based on achieving operational metrics
Each SERVPRO® Franchise is Independently Owned and Operated.
All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise.
Compensation: $79,000.00 - $93,600.00 per year
Picture yourself here fulfilling your potential.
At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
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Career Development
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Being Part of a Team
Stability & Growth