Dispatch Coordinator/Administrative Assistant
Part Time • Cedar Lake
Benefits:
- Flexible schedule
- Opportunity for advancement
- Training & development
SERVPRO of Benton, Jasper, Newton & Southern Lake Counties is hiring a Dispatch Coordinator/Administrative Assistant!
Benefits
SERVPRO of Benton, Jasper, Newton & Southern Lake Counties offers:
- Competitive compensation
- Superior benefits
- Career progression
- Professional development
And more!
As the Dispatch Coordinator/Administrative Assistant you will assist teammates and customers by managing daily office tasks, scheduling teams to customer locations, and providing polite and professional assistance via phone and email. If you are organized, customer-focused, and thrive on helping others in their time of need, this role offers an excellent opportunity to make a positive impact.
Key Responsibilities
- Dispatch and schedule restoration teams to incoming leads and projects in coordination with the production team
- Perform fundamental daily administrative tasks to assist the office team
- Coordinate crew and job scheduling
- Review and maintain the scheduling software so that appropriate teams are routed accordingly
- Perform detailed and accurate data entry
- Receive incoming calls about past services, follow-ups on current projects, general inquiries about business and other routine communications
- Collaborate and assist with other departments, as needed
Position Requirements
- High school diploma/GED (preferred)
- At least 2 years of customer service and/or office-related experience
- Prior dispatch experience preferred
- Ability to multitask and to remain detail-oriented
- Knowledge of local geographical area is preferred
- Must be knowledgeable in relevant computer applications
- Attention to detail and problem-solving skills
- Excellent written and verbal communication skills
Skills/Physical Demands/Competencies
This is a sedentary role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law
Each SERVPRO® Franchise is Independently Owned and Operated.
All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and SERVPRO Franchises may choose whether or not to use them. In this role, you will
give an estimate of the work that needs to be done with incoming customer calls and dispatch the work to appropriate teams within the franchise.
Picture yourself here fulfilling your potential.
At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
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Career Development
Service to the Community
Being Part of a Team
Stability & Growth