- Company parties
- Competitive salary
- Paid time off
- Competitive pay based on experience
- Paid time off
- Paid Holidays
- Paid training
- Supportive team environment
- Personal and professional development
- Customer service–oriented and able to handle stressful situations with professionalism
- Answer incoming phone calls, text messages, emails and respond to customer inquiries in a professional manner
- Communicate effectively with insurance adjusters regarding claims and build positive relationship
- Schedule jobs and maintain job calendars
- Prepare and manage job files, including documentation for insurance claims
- Communicate effectively with field staff, vendors, and customers
- Assist with billing, invoicing, and payment tracking/collecting
- Perform detailed and accurate data entry
- Provide administrative support to management as needed
- 1+ years of previous experience in an administrative or office assistant role (water/fire damage restoration, construction, or insurance industry experience is a MUST)
- Bilingual English/Spanish is a PLUS
- Proficiency in Google Docs, Sheets and general computer skills
- Attention to detail and problem-solving skills
- Excellent written and verbal communication skills
- Strong organizational skills with the ability to multi-task
- High school diploma/GED (preferred); Associate’s degree preferred
- Holding a valid California driver license is a MUST
- This is a role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law is a MUST.
Applicants must have prior work experience in the water/fire restoration industry. Applications without this experience will not be considered.
Picture yourself here fulfilling your potential.
At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
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