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Mitigation Coordinator / Dispatcher Columbia

Mitigation Coordinator / Dispatcher

Full Time • Columbia
Benefits:
  • 401(k)
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
Servpro Team Cox is hiring a Mitigation Coordinator / Dispatcher in Columbia, SC!
 
Benefits
Servpro offers:
  • Salary offered is within an upper-mid market range and will reflect experience and qualifications
  • Superior benefits
  • Paid time off and holidays
  • Professional development
And more!
 
As the Mitigation Coordinator / Dispatcher, duties will be to oversee the execution of all water, sewage, bio and emergency service jobs while actively pursuing strategic and operational objectives. 
 
Key Responsibilities
  • Review crew assignments with team and production managers. Confirm that the crew departs the warehouse and is on the road.
  • Assign Production Managers to new jobs and inspections. 
  • Schedule and monitor status of inspections. Ensure preliminary estimate, if needed, is provided to client within 48 hours.
  • Review pending job files to determine if leads are viable or need to be canceled in Dash, aiming for a 6-8-day timeframe.
  • Confirm all active jobs are in progress. Check labor on each job to establish a budget.
  • Ensure that drying logs / T&M sheets are completed each day. 
  • Ensure all scheduled stops are made.
  • Approve Mitigation Crew hours, monitoring for overtime and ensuring the hours clocked are reasonable and booked to the correct jobs.
  • Assist the Mitigation Manager and Vice President / GM with day-to-day tasks as needed.
Position Requirements
  • High school diploma/GED; Associate degree or Bachelor’s degree strongly preferred 
  • Minimum 5 years of experience in operations.
  • Minimum 3 years management experience.
  • Strong interpersonal skills, leadership skills, and management skills.
  • Strong communication skills, oral and written.
  • Experience in cleaning, restoration, or construction preferred.
 
Skills/Physical Demands/Competencies
This is a role in a fast-paced office environment. This is a management position routinely working in an office environment. Occasional jobsite activities involve sitting for long periods of time. 

 
Each SERVPRO® Franchise is Independently Owned and Operated. 
 
All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise.  Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever.  All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws.  All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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