Benefits:

401(k)
401(k) matching
Company parties
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off

SERVPRO of Allentown is seeking a highly organized, dependable, and proactive Office Administrator to become the central hub of our daily operations. If you thrive in a fast-paced environment, love being the go-to person who gets things done, and want to be part of a team that makes a difference in people’s lives every day, we want to hear from you.

What You’ll Do:

Answer incoming phone calls with professionalism and urgency—you’re often the first voice our clients hear.
Dispatch crews to job sites quickly and efficiently based on location, skill set, and urgency.
Schedule estimates and coordinate appointments with customers and our team.
Perform key office tasks such as data entry, job tracking, updating internal systems, and customer communication.
Create and send out the Sunday schedule to our field teams to ensure readiness for the week ahead.
Handle after-hours calls on a rotating basis, ensuring 24/7 responsiveness that SERVPRO is known for.

What We’re Looking For:

Strong communicator with a calm, solution-focused mindset—even under pressure.
Detail-oriented multitasker who can handle scheduling, dispatching, and admin tasks without dropping the ball.
Comfortable with technology and office software; experience with Xactimate, DASH, or similar platforms is a plus.
Willingness to take after-hours calls and manage Sunday scheduling tasks remotely.
A team player with a “whatever it takes” attitude and a passion for helping others.

Schedule:

Core Hours: Monday through Friday, 8:00 a.m. – 5:00 p.m.
After-Hours Call Answering: On a shared rotation.
Sunday Scheduling: Required weekly (will be done remotely).

What We Offer:

Competitive hourly pay with overtime opportunities.
Positive, team-first environment.
Full training and ongoing support.
Career advancement potential with one of the most respected names in restoration.

Compensation: $23.00 - $27.00 per hour

Picture yourself here fulfilling your potential.

At SERVPRO^®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO^® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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