Are you a detail-driven leader with a passion for exceptional service? SERVPRO® Team Fosdick, an industry leader in cleaning and restoration, is seeking a Commercial Cleaning Project Manager to oversee our commercial cleaning projects and deliver outstanding results for our valued clients. If you thrive in a fast-paced environment, love building client relationships, and take pride in high-quality work, we want to hear from you!

Summary:  

The Commercial Cleaning Project Manager (PM) is responsible for managing cleaning operations across multiple commercial buildings. This includes overseeing cleaning crews, coordinating schedules, maintaining quality standards, and serving as the primary point of contact for clients. The PM ensures all cleaning services are delivered safely, efficiently, and in line with contractual requirements and company standards.

Primary Responsibilities: 

·         Crew Management: Supervise and coordinate cleaning teams to ensure tasks are completed efficiently and to company standards.
·         Training & Development: Provide onboarding and ongoing training to cleaning staff on procedures, safety practices, and equipment
          use.
·         Quality Assurance: Conduct routine inspections to ensure cleaning services meet client expectations and contractual obligations.
·         Job Estimation: Evaluate site requirements and prepare accurate job estimates, including labor, materials, and timeframes.
·         Customer Relations: Act as the primary point of contact for clients, ensuring satisfaction, addressing concerns, and resolving issues
          promptly.
·         Inventory Control: Monitor and manage cleaning supplies and equipment, ensuring proper usage and maintaining stock levels.
·         Documentation: Maintain accurate and up-to-date records in job files, including estimates, schedules, reports, and communications.
·         Safety: Enforce compliance with safety policies and standards; promote a culture of safety among all team members.

Experience and Skills:

·         Proven experience in a supervisory or management role in commercial or industrial cleaning
·         Strong leadership and team management skills
·         Ability to assess project needs and produce reliable estimates
·         Excellent communication and customer service skills
·         Organized and detail-oriented with strong documentation habits
·         Proficient with basic computer systems

This is a full-time position, 40 hours per week.  Hours may include occasional evenings and weekends as needed to accommodate customer needs. Travel is primarily local.

Why SERVPRO Team Fosdick?