Fire and Contents Restoration Manager
Norwood
Fire and Contents Restoration Manager
Full Time • Norwood
Benefits:
- Bonus based on performance
- Company car
- Competitive salary
- Dental insurance
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- 401(k) matching
SERVPRO® of Anson, Stanly & Richmond Counties
SERVPRO® of Union County
The Vibe
When disaster strikes, most people see loss. We see a blank canvas for recovery. We’re looking for a high-energy Fire & Contents Restoration Manager who brings serious leadership, operational grit, and technical savvy to every job site. In this dual-impact role, you’ll lead from the front as both our operational engine and primary estimator. If you love driving projects, mastering restoration technology, and being the hero in someone’s worst moment, this is your stage.
What You’ll Own
- Command Operations & Estimating: Scope job sites, write precise estimates, and lead field crews through complex fire, smoke, and pack-out projects from start to finish.
- Master Tech & Contents: Drive efficiency by leveraging multiple industry technology platforms to manage digital inventory, schedule crews, line-item jobs, and track pack-out/pack-backs.
- Drive Quality & Safety: Maintain high industry standards (IICRC compliance), keep equipment dialed in, and ensure proper job documentation for seamless billing.
- Delight the Customer: Be the calm, confident partner for homeowners, property managers, and insurance adjusters during high-stress situations.
- Own the Numbers: Manage project budgets, control production expenses (labor, assets, materials), and actively negotiate scopes for maximum job profitability.
- Build the Crew: Recruit, hire, and mentor a top-tier restoration team.
- Expand Operational Scope: Manage specialized Bio-Remediation jobs with discretion and strict protocol, and step in to assist with Water Restoration projects whenever the call arises
What You Bring
- Field Proven: 3+ years in restoration with experience specializing in fire, smoke, contents, and job estimating.
- Tech-Savvy Leader: High comfort level working across multiple platforms (e.g., Xactimate, job management software, digital inventory tools).
- Leadership Background: At least 1 year in a supervisory role with a track record of coaching team members.
- Certified Expertise: IICRC certifications (FSRT, OCT, CCT) are a major plus.
- Bilingual Advantage: Spanish language skills are a strong plus to help lead our diverse teams and serve our community.
- Field Ready: Valid driver’s license, high school diploma/GED (degree preferred), and the physical capability to lift 50+ lbs, climb ladders, and inspect tight spaces.
Why Join Us?
- Competitive base salary starting at $50,000-$65,000/year + Bonus (commensurate with experience)
- Comprehensive health, dental, and vision insurance
- Paid Time Off (PTO) and paid holidays
- 401(k) plan for your financial future
- Take-home company vehicle provided
- Paid training and dedicated personal/professional development
- Clear pathways for career progression
- A high-energy team culture that works hard and celebrates wins
Ready to Make an Impact?
Send your resume and a brief description of your work history to office@servpro9954.com Let's build something great together!
Each SERVPRO® Franchise is Independently Owned and Operated.
Compensation: $50,000.00 - $65,000.00 per year
Picture yourself here fulfilling your potential.
At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
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Career Development
Service to the Community
Being Part of a Team
Stability & Growth
Healthcare
We offer Dental, Health and Vison insurance after 90 days of employment.