Job File Coordinator
Full Time • Fresno
Benefits:
- Free uniforms
- Paid time off
- Training & development
SERVPRO of Fresno Northwest is hiring a Job File Coordinator!
Benefits
SERVPRO of Fresno Northwest offers:
- Competitive compensation
- Superior benefits
- Career progression
- Professional development
And more!
The Job File Coordinator will work as a liaison for the customer to identify project requirements and specifications as well as administer and organize projects and support teammates. If you are self-motivated, organized and have outstanding customer service skills, you could thrive in this environment!
Key Responsibilities
· Monitor job file status to ensure accuracy in all job file documentation daily.
· Communicate daily with Production crews to ensure all required documentation is captured on site at point of task.
· Create/review estimate based on scope and photos from Production crew.
· Maintain an accurate Work in Progress board for all active leads/projects.
· Monitor and ensure all client requirements are followed.
· Maintain internal and external communications with all stakeholders.
· Review timestamps and other datapoints to reflect accurate reporting/KPMs.
· Complete and review job file documentation for final upload and the audit process
· Perform internal audit of all projects to ensure estimate captures all work performed.
· Perform all job close-out activities, including coordination with accounting team to ensure proper invoicing.
· Assist other departments, as needed.
· Monitor job file status to ensure accuracy in all job file documentation daily.
· Communicate daily with Production crews to ensure all required documentation is captured on site at point of task.
· Create/review estimate based on scope and photos from Production crew.
· Maintain an accurate Work in Progress board for all active leads/projects.
· Monitor and ensure all client requirements are followed.
· Maintain internal and external communications with all stakeholders.
· Review timestamps and other datapoints to reflect accurate reporting/KPMs.
· Complete and review job file documentation for final upload and the audit process
· Perform internal audit of all projects to ensure estimate captures all work performed.
· Perform all job close-out activities, including coordination with accounting team to ensure proper invoicing.
· Assist other departments, as needed.
Position Requirements
· High school diploma/GED is required.
· Previous office/estimating experience preferred.
· Exceptional customer service skills, strong administrative abilities, and excellent verbal and written communication skills required.
· Proficiency in using various digital tools and technologies to complete job tasks efficiently.
· Experience in the restoration, construction, or insurance industry is a plus.
· High school diploma/GED is required.
· Previous office/estimating experience preferred.
· Exceptional customer service skills, strong administrative abilities, and excellent verbal and written communication skills required.
· Proficiency in using various digital tools and technologies to complete job tasks efficiently.
· Experience in the restoration, construction, or insurance industry is a plus.
Skills/Physical Demands/Competencies
This is a sedentary role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law
Normal Working Hours, Additional Working Hours, and Travel Requirements
Normal Working Hours, Additional Working Hours, and Travel Requirements
This is a full-time position, working hours varying between 7:00 a.m. and 5:00 p.m., Monday–Friday. This position may require longer hours and some flexibility in hours may be needed depending upon business needs.
Each SERVPRO® Franchise is Independently Owned and Operated.
All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and SERVPRO Franchises may choose whether or not to use them.
Compensation: $22.00 per hour
Picture yourself here fulfilling your potential.
At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
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