Reports To: Operations Manager
Scope of Role:
The role is to help with properly servicing and installing home comfort systems into homes and buildings within the guidelines of the company, and core values of 318 Heat & Air. Our team strives to provide quality service and workmanship to ensure customer satisfaction. Teamwork and communication are utilized to achieve performance results within the company guidelines. 318 Heat & Air is devoted to personal skill development and training to upgrade employee skills while providing service to our Northeast Louisiana community.
General Responsibilities:
- Always communicate with the General Manager any issues, customer concerns, or any obstacle that hinders meeting the 318 Heat & Air customer guidelines for satisfaction.
- Be prepared to offer constructive solutions to problems.
- Support your fellow team member of 318 Heat & Air – solving issues or problems through constructive communication.
- Complete all paperwork and necessary administrative tasks on time, and in an accurate manner to support company operations.
- Be a leader and a model example for the installers in all that is expected from them. This shall include personal appearance and grooming, truck care and cleanliness, workmanship, customer satisfaction, productivity, attitude, etc.
- Meet installation quality and time guidelines and goals.
- All jobs completed same day unless priced otherwise.
- Support the 24-Hour emergency on-call installation schedule.
- Exposure to extreme conditions such as heat
- Walking and standing for long periods of time, driving, sitting, climbing
- Ability to climb ladders and work at ceiling heights
- Competitive compensation
- Paid Training
- Personal Development Opportunities
- Large Equipment and Tools Provided
- Health insurance benefits
- 401K employee matching plan
- PTO
- And more!
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
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