As the

Restoration Project Manager, you will oversee all aspects of assigned restoration projects and assigned restoration crews. The project manager functions in a hybrid role, overseeing all aspects of assigned restoration projects and assigned production crews. Their responsibilities are centered around customer satisfaction, revenue growth, profit growth, management development, and staff development. The project manager prescribes, coordinates, controls, and performs work activities on restoration projects to successfully fulfill service needs and facilitate a positive customer experience. This front-line management position leads their team to operational excellence.

As a valued SERVPRO® employee, you will receive a competitive pay rate, with opportunity to learn and grow.

Restoration Project Manager Job Benefits:

• Competitive Pay based on experience

• Opportunity to Grow

• Additional Performance Bonus Pay | Commission

• Paid Medical and Dental Benefits

• Paid Vacation

• Paid Holidays

• Paid Personal Time

• Paid Volunteer Time

• Paid Sick Leave

• Retirement Plan

• Company tool use

• Branded company vehicle for use as needed on company business

• Company tools provided including: laptop, phone, I-pad, etc.

Key Responsibilities

Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software
Negotiate customer and/or client approval of project scope and estimate
Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors
Review job site documentation to support the services provided and ensure proper client requirements and billing process
Maintain written communication with customers, teammates, vendors, and insurance representatives
Manage production expenses including equipment, vehicles, and other material assets
Manage the customer and client experience and overall customer satisfaction tracked with online reviews
Provide priority response to potential customers

Position Requirements

Valid driver’s license
At least 1 year of management and/or supervisory experience
At least 3 years of industry experience
IICRC certification a MUST
Effective written and oral communication
Proficient use of Xactimate™ estimating software preferred
Able and willing to undergo a background check in accordance with local law

Skills/Physical Demands/Competencies

Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
Exposure to chemicals
Walking and/or standing throughout the day.
Frequent driving and sitting. Occasionally climbing ladders.
The employee is occasionally exposed to extreme conditions such as heat.
The noise level in the work environment and jobsites can be loud.
Ability to climb ladders and work at ceiling heights
Ability to work in tight spaces (e.g., crawls spaces under buildings)
Repetitive pushing/pulling/lifting/carrying objects

Working Hours, Additional Working Hours, and Travel Requirements:

• This is a full-time position, 40 hours per week.

• This position frequently requires working on-call, and weekend work.

• Travel is required and is primarily local. (Vehicle provided)

Each SERVPRO® Franchise is Independently Owned and Operated.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.

Compensation: $55,000.00 - $80,000.00 per year

Picture yourself here fulfilling your potential.

At SERVPRO^®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO^® career opportunities near you is easy! We look forward to hearing from you.

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