Servpro Team Nichols - Collections Specialist & A/P Clerk

Are you a skilled negotiator?

Then, don’t miss your chance to join our Franchise as a new Collections Specialist & Accounts Payable Clerk. In this position, you will be making a difference every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!

Our franchise is seeking someone who is great on the phone, has excellent communication skills, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, truly enjoys providing superior service, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations? Then, you may be our perfect hero!

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with lots of opportunity to learn and grow.

Primary Responsibilities:

Monitor all accounts to identify outstanding debts

Contact insurance companies and/or customers to ask about overdue invoices

Use proactive measures to ensure timely payments

Maintain collection notes in QuickBooks and proprietary software

Create and maintain collection activity logs and present weekly progress to Office Manager

Complete accounts payable activities

Position Requirements:

2+ years of experience with collection activities

Knowledge of billing procedures and collection techniques

Understanding of the Fair Debt Collection Practices Act (FDCPA)

Outstanding verbal and written communication skills

Professional phone etiquette

Negotiation and problem-solving skills

Experience with QuickBooks is a plus

High school diploma, Associate’s Degree is a plus

Ability to successfully complete a background check subject to applicable law

Please send your resumé to jsmith@servproteamnichols.com

Picture yourself here fulfilling your potential.

At SERVPRO^®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO^® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

(if you already have a resume on Indeed)