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Emergency Response Manager Lee's Summit

Emergency Response Manager

Full Time • Lee's Summit
Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Company car
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
Summary
A Priority Response Coordinator targets properties damaged by fire, water, or other natural disasters to offer restoration and repair services.  Promote and sell Franchise services in assigned territory, which results in meeting or exceeding assigned sales goals.  Respond to emergency services in real-time.   This is an outside sales position with a company-provided vehicle.
Primary Roles and Responsibilities:

·         Maintaining a good understanding of the commercial and residential insurance marketplace, including claims strategy and supply chain management for Insurers, Loss Adjusters, and Brokers.
·         Maintain a detailed knowledge of the company's products and services, competitors, and relevant organizations.
·         Actively pursue business opportunities with prospective customers.
·         Develop and maintain effective working relationships with all areas of the business.
·         Work in close conjunction and assist the marketing department with relevant marketing activities and events and provide regular client feedback.

Necessary Experience and Skill Set
·         A minimum of two years of progressively responsible business-to-business sales experience

·         Experience with sales and marketing within the service sector 

·         Superb sales, customer service, administrative, and verbal and written communication skills

·         Strong business and financial background - and results-driven attitude

·         Experience in the residential, commercial cleaning and restoration or insurance industry is desired

·         Working knowledge of current business software technologies is required

·         Well organized & self-reliant/motivated

·         Excellent communications skills & good relationship developer

·         Customer service and service delivery focused.

·         Accurate/good attention to detail

·         Confident, positive and direct 

Formal Education/Training
·         Bachelor’s degree in marketing or business or equivalent experience.

Physical and Work Environment Requirements
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. This job requires the ability to lift files, open filing cabinets, and bend, stand, walk, and sit for extended periods of time. Work hours are mostly during the business day, although some out-of-the-area and overnight travel may be required.   
 

Normal Working Hours, Additional Working Hours, and Travel Requirements: 
This is a full-time position working varying hours.  This position may require longer hours, and some flexibility in hours may be needed dependent upon the business needs.
Compensation: $75,000.00 - $200,000.00 per year




All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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WHY CONSIDER A CAREER WITH SERVPRO?

Career Development
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Being Part of a Team
Stability & Growth