Crew Chief Water Damage Restoration
Full Time • Murfreesboro
Benefits:
- 401(k) matching
- Bonus based on performance
- Company parties
- Competitive salary
- Dental insurance
- Free food & snacks
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Summary
The Mitigation Crew Chief is responsible for leading a team of Mitigation Technicians to successfully execute disaster restoration projects. This position requires strong leadership, technical expertise, safety awareness, and a focus on customer satisfaction.
Key Responsibilities:
- Project Management: Assess damage, develop mitigation plans, order necessary materials, assign tasks, and oversee project schedules to ensure timely completion.
- Team Leadership: Guide and motivate Mitigation Technicians, provide training and coaching, and address performance issues.
- Quality Control: Ensure all work adheres to industry standards, company protocols, and safety regulations. Inspect job sites for proper execution.
- Customer Communication: Serve as a point of contact for clients, providing clear updates, managing expectations, and resolving concerns.
- Documentation: Complete detailed job reports, including damage assessments, photos, moisture readings, and work summaries.
- Safety Compliance: Promote and enforce a safe work environment, ensure the use of PPE, and conduct safety briefings.
- Equipment Management: Maintain inventory of equipment and supplies, schedule maintenance, and oversee proper tool and equipment use.
- Training and Development: Stay updated on industry standards, attend relevant training, and identify training needs for crew members.
Qualifications:
- High school diploma or equivalent.
- 3+ years of experience in the restoration industry, with previous leadership experience preferred.
- Proven technical expertise in water damage restoration, mold remediation, and fire/smoke cleanup.
- Valid driver's license
- Strong organizational and time management skills.
- Ability to work under pressure and prioritize tasks in high-stress environments.
- Excellent communication skills, both verbal and written.
- Problem-solving and decision-making abilities.
Desired Certifications:
- IICRC Water Restoration Technician (WRT)
- IICRC Applied Structural Drying Technician (ASD)
- IICRC Applied Microbial Remediation Technician (AMRT)
- OSHA safety certifications
Compensation and Benefits:
- Competitive salary commensurate with experience.
- Benefits package (may include medical, dental, vision, 401k, paid time off, company vehicle).
- Opportunities for growth and advancement within the company.
Compensation: $20.00 - $25.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
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