Responsibilities include, but not limited to:
Key Responsibilities
- Answering phones
- Perform fundamental daily administrative tasks to assist the office and field team
- Coordinate crew and job scheduling
- Perform detailed and accurate data entry
- Assist other departments, as needed
- Liaison between office and field personnel
- Providing excellent customer service
- Strong working knowledge in Google applications, ability to easily learn new software/programs and technology
- Setting up appointments, scheduling, returning phone calls
- Collections and follow ups, creating invoices and check requests in QuickBooks
- Job file management
- Overall office support as needed
- Ability to work in a fast-paced, team-oriented office environment
- Participate in 1 week a month On Call rotation
- Job Type: Full-time
- 7:30am to 4:00pm
- Do you have prior experience in the restoration/construction industry?
- Customer service: 3 years (required)
- Restoration/Construction: 2 years (required)
- High school diploma/GED (preferred)
- Must have working knowledge in Google Mail, Docs, Chat
- Attention to detail and problem-solving skills
- Excellent written and verbal communication skills
- Strong organizational skills with the ability to multi-task and problem solve
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- 8 hour shift
- Google Docs: 1 year (Required)
- Customer service: 3 years (Required)
Picture yourself here fulfilling your potential.
At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
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