SERVPRO Team Shaw

SERVPRO Team Shaw is one of the largest SERVPROs in Texas and has grown from one location in 2019 to 27 locations today across three major markets. We assisted over 3000+ customers with water and fire emergencies in 2023 across the DFW metroplex and are a full turnkey provider for our customers doing everything from Water and Fire Emergency Services, Moving and Storage of Contents, and Textile Cleaning all the way to Reconstruction.

Growth opportunities can arise through any of the above-mentioned divisions, as well as specializations for commercial large loss, fire damage restoration, asbestos & mold removal, and much more.

If you have a sense of urgency, and want to grow with a company that has seen 5x growth over the last 2 years, look no further and apply today!

Do you love helping people through difficult situations?

Then don’t miss your chance to join our Franchise as a new Restoration Crew Lead.

In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!

The Restoration Crew Lead performs production processes to fulfill the service needs of individual restoration projects and maintains the professional appearance of SERVPRO equipment, as well as an assigned service vehicle. By providing quality, consistent, efficient work, the Restoration technician represents the best in the cleanup and restoration industry.

As a valued SERVPRO® franchise employee, you will receive a competitive pay rate, with the opportunity to learn and grow.

One of our key pillars is training and development and will transfer all the necessary knowledge to ensure we enable you with all the tools to be successful. Part of our learning path is ensuring we develop you at every stage of your career, including sponsoring various certifications and licenses, to help specialize your skillset.

Job Description:

• Manage and complete jobs according to SERVPRO® processes per work order

• Respond to service calls, set up and establish efficient job flow, coordinate requirements for the job, complete job documentation, perform and supervise production work, and monitor assigned jobs from start to finish

• Follow and enforce all safety procedures on the job site

• Communicate and establish relationships with commercial, insurance, and residential customers

• Explain processes and answer customer questions, as needed

• Monitor, communicate, and respond to customer needs/concerns to ensure customer needs are met

• Communicate clear expectations to Production Technicians and supervise their activities

• Perform production processes as scheduled and ensure quality control

• Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers

• Resolve problems quickly as they arise

• Manage job file documentation to ensure complete and accurate project details

• Manage and control costs of production projects

• Manage assets by protecting and using equipment and materials properly

• Clean and maintain vehicles, equipment, warehouse, and office areas

• Perform sales and marketing activities, including add-on sales and security checks

• Walking and standing for long periods of time, driving, sitting, climbing,

Qualifications:

Effective oral communication
Experience in cleaning/restoration preferred
High school diploma/GED
IICRC certification - WRT minimum
Valid drivers license
Ability to travel locally and out of state as necessary
Ability to successfully complete a background check subject to applicable law

Physical and Work Environment Requirements:

Ability to regularly lift 50 pounds and ability to lift up to 100 pounds with assistance
Walking and standing for long periods of time, driving, sitting, climbing,
Ability to climb ladders and work at ceiling heights
Ability to work in tight spaces (e.g., crawls spaces under buildings)
Repetitive pushing/pulling/lifting/carrying objects

Benefits

Bonus Structure which allows you to unlock equivalent of an extra $6 an hour
Medical, Dental, and Vision

Paid Time Off

Sick Paid Time Off

Parental Paid Time Off

Matching 401k

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.

Each SERVPRO® Franchise is Independently Owned and Operated.

Compensation: $20.00 - $24.00 per hour

Picture yourself here fulfilling your potential.

At SERVPRO^®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO^® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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