Ā
- Answering phones and customer intake
- Perform detailed and accurate data entry into the Customer Management system
- Perform collection calls
- Prepare emails and written correspondence
- Create and maintain spreadsheets including Google Sheets and Excel
- Communicate with key stakeholdersĀ
- Maintain accurate documentation of communications and transactions
- Assist other departments as needed
- Work off aging report
- Work with clients to resolve issues with accounts
- 1+ year(s) of administrative or office-related experience
- Experience in service industry environment a plus
- Possess polite, confident, and excellent customer service skills, including listening and questioning skills
- Excellent organizational skills and strong attention to detail
- Capability to work in a fast-paced, team-oriented office environment
- Proficient in Google Sheets and Google documents
- Minimum of HSD/GED
- Able to successfully complete a background check subject to applicable law
- 40 hours/week, flexible to work overtime when required
- 8:30 am to 5:00 pmĀ
- Competitive pay based on experience
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Picture yourself here fulfilling your potential.
At SERVPROĀ®, you can make a positive difference in peopleās lives each and every day! Weāre seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPROĀ® career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPROĀ® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPROĀ® Franchise. SERVPROĀ® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
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