Do you love helping people through difficult situations? Then, don’t miss your chance to join our franchise as a new Project Manager. At SERVPRO of Greater Smithtown, you will be a part of a team of quality people who focus on excellent service, fairness, and mutual respect.
The Restoration Reconstruction Project Manager oversees all aspects of restoration/reconstruction projects and assigned production crews. Their responsibilities are centered around customer satisfaction, revenue growth, profit growth, management development, and staff development. This front-line management position leads their team to operational excellence. As a valued SERVPRO® franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow. Training and development program available, which can include industry certifications.
In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened®!”
Primary Responsibilities
· Manage the customer experience and overall customer satisfaction.
· Manage the client experience and overall client satisfaction.
· Provide priority response to potential customers.
· Develop scope of work for projects and review estimates.
· Negotiate customer and/or client approval of project scope and estimate.
· Schedule crews and resources to provide service on active projects.
· Coordinate and oversee the production of services with crews and subcontractors.
· Document and/or review job file to support the services provided.
· Maintain communication with internal and external stakeholders.
· Manage production expenses.
· Manage equipment and materials (assets).
· Follow and oversee safe work practices and adherence to safety and risk management guidelines at all times.
Position Requirements
· Effective written and oral communication
· Intermediate computer and math skills
· Proficient in Xactimate estimate writing
· Experience in cleaning, restoration and reconstruction
· IICRC certifications a plus.
· Participate in On call rotation
*Must have valid Drivers License*
Competitive salary based on experience.
Job Type: Full-time
Experience:
- Water damage restoration: 3 years (Required)
- Xactimate estimate writing: 3 years (Required)
License/Certification:
- Driver's License (Required)