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We are NOW HIRING a Front Desk Coordinator. The right person will have a positive attitude, looks forward to customer and vendor interaction, and has extensive software skills, internet research abilities and strong communication skills.

SERVPRO Colorado Springs Southeast is an industry leading water, mold, and large loss fire restoration company. SERVPRO quickly responds to property damage emergencies ranging from multimillion-dollar disasters to those suffered by individual businesses and homes. We are also one of a select few members of the SERVPRO Global Disaster Recovery Team Program, singling us out as one the largest producers of commercial damage restoration in the country and worldwide.

QUALIFICATIONS:

Previous Front Desk/ Receptionist experience
Comfortable working both alone and in a group setting
Experience answering phones and redirecting calls
Excellent customer service skills
Excellent written and verbal skills
Experience working with Microsoft Office
Must be a strong multi-tasker and be able to prioritize duties
Great organizational skills and ability to implement them in the office
Sales oriented
Construction/Restoration and/or property management experience a plus
High energy, ability to meet and greet clients who come into our building, build rapport

RESPONSIBILITIES:

Answer all incoming calls and assist the caller or perform warm transfer as needed, take messages, and send follow-up emails
Maintain Office Supplies inventory, office supply request to all department heads with deadline for response, take regular inventory of existing supplies each month and create an order for supplies as needed
Coordinate with staff to maintain updated conference room(s) schedule, and ensure the room is cleaned and tidy following the meeting and that all trash is properly disposed of and room returned to original configuration
Perform mail distribution in a timely manner each day.
Assist with Job Intake
Ability to track metrics, determine the referral source
Make outbound calls to customers, vendors or adjusters as needed
Request invoices on approved final estimates and send invoices out to adjuster/customers as required.

PERKS:

Weekly Pay Schedule
PTO, Sick Pay, Paid Holidays
Medical, Vison, Dental, Life Insurance
Office Coffee, Tea, & Snacks

SERVPRO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Compensation: $18.00 - $20.00 per hour

Picture yourself here fulfilling your potential.

At SERVPRO^®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO^® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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