- Competitive compensation
- Superior benefits
- Career progression
- Professional development
- Oversee day-to-day office operations, ensuring efficiency and productivity
- Participate in day to day activities each day to ensure each team member stays on track
- Manage administrative tasks, including billing, accounts receivables, scheduling, correspondence, and record keeping
- Coordinate and maintain office supplies, equipment, and inventory
- Support other management in implementing policies and procedures tailored to the restoration industry
- Leverage your knowledge of restoration processes to assist with project coordination and client communication
- Provide support to team members with heavier work loads, ensuring their success and maintaining project timelines
- Familiarity with Xactimate software to assist with estimating and invoicing processes is beneficial
- Assist with HR functions, such as employee onboarding, timekeeping, and performance evaluations, specifically within the restoration context
- Collaborate with other departments to facilitate communication and streamline processes related to restoration projects
- Prepare and analyze reports, presentations, and data specific to the restoration industry
- Ensure compliance with relevant regulations and industry best practices
- Foster a positive and inclusive office culture, understanding the unique challenges and nuances of the restoration industry
- Proven experience as an office manager or in a similar administrative role within the service or restoration industry
- Excellent organizational and multitasking abilities, specifically within the context of restoration projects
- Strong attention to detail and problem-solving skills related to restoration operations
- Proficient in Microsoft Office Suite and other office management software commonly used in the restoration industry
- Familiarity with Xactimate software for estimating and invoicing (beneficial)
- Outstanding communication and interpersonal skills, with a deep understanding of client and project coordination within restoration
- Ability to work independently and collaboratively in a team environment, with an understanding of the dynamic nature of restoration projects
- High level of integrity and confidentiality, recognizing the sensitivity of restoration work.
- A minimum of at least 1 year of management and/or supervisory experience
- At least 3 years of customer service and/or office-related experience
- Knowledge of HR practices and procedures within the restoration industry (preferred but not required)
If you are a proactive, detail-oriented, and motivated professional with previous experience in the service or restoration industry, ready to take on the challenges of managing a dynamic office, we want to hear from you! Join our team at SERVPRO of Bear New Castle and bring your expertise to a company that values excellence, teamwork, and customer satisfaction. Apply today to start a rewarding career as our Office Manager and support our team in making every property damage "Like it never even happened®!"
Picture yourself here fulfilling your potential.
At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
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