Restoration Team Leader Rochester

Restoration Team Leader

Full Time • Rochester
Benefits:
  • Bonus based on performance
  • Competitive salary
  • Free uniforms
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Health insurance
SERVPRO of Rochester is growing and seeking leaders to join our team.
 
Benefits
Top pay in industry
Health Stipend
Paid holidays, PTO, and TEAM Events
Team Development Program - fast pace to increase pay and skills.
Career progression
Professional development
And more!

As the front-line representative of the SERVPRO brand, the Restoration Specialist demonstrates the company’s Here to Help commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.

Key Responsibilities
Coordinate and perform production processes as scheduled and ensure quality control 
Manage the customer and client experience and overall customer satisfaction tracked with online reviews
Communicate clear expectations to restoration technicians and supervise their activities 
Document a detailed and accurate job file to support the services provided 
Manage labor and consumable item usage on assigned projects
Communicate with restoration project manager and office staff on project progress and issues

Additional Responsibilities:
Communicate and follow all OSHA guidelines for job safety
Manage assets by protecting and using equipment and materials properly
Coach and train restoration technicians

Position Requirements
Valid driver’s license
High school diploma/GED (preferred)
Phone 

Skills/Physical Demands/Competencies
Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
Ability to repetitively push/pull/lift/carry objects
Ability to work with/around cleaning agents
Ability to successfully pass a background check subject to applicable law
 
Each SERVPRO Franchise is Independently Owned and Operated. 
 
All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise.  Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever.  All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws.  All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.
Compensation: $16.00 - $28.00 per hour




All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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WHY CONSIDER A CAREER WITH SERVPRO?

Career Development
Service to the Community
Being Part of a Team
Stability & Growth