PRODUCTION CREW CHIEF POSITION - Water Damage Crew Chiefs and Fire Restoration & Cleaning Crew Chiefs
SERVPRO® of Belmont/San Carlos, San Leandro & Stockton Production Crew Chief

Do you love helping people through difficult situations? Then, don’t miss your chance to join our franchise as a Production Crew Chief. As a Production Crew Chief at SERVPRO, you will be a part of a team of quality people who focus on excellent service, fairness, and mutual respect.

The Production Crew Chief prescribes, coordinates, controls, and performs work activities on restoration projects to successfully fulfill service needs and facilitate a positive customer experience. As the front-line representative of the SERVPRO® brand, the Crew Chief demonstrates to customers and clients the company’s Here to Help® commitment. As a valued SERVPRO® franchise employee, you will receive a competitive pay rate, with the opportunity to learn and grow. Training and development programs are available, which include industry certifications.

In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened®!”

Primary Responsibilities

Facilitate a positive customer experience and ensure customer satisfaction of services.
Communicate clear expectations to production technicians and supervise their activities, report daily to the Project Manager/Production team
Perform initial inspections and assess scope, equipment, and approx. time for work needed to Project Manager, as requested.
Coordinate and perform production processes as scheduled and ensure quality control, documenting in software (will train)
Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers. Follow and oversee safe work practices and adherence to safety and risk management guidelines at all times.
Document a detailed and accurate job file to support the services provided.
Manage and control labor and consumable usage on assigned projects. Manage assets by protecting and using equipment and materials properly.
Assist in training and directing team members in proper procedures; field work, proprietary software via iPad, equipment/vehicle care, and documentation.
Additional tasks as needed, while continuing to grow and develop within the company through training opportunities.
On-Call rotation required

Position Requirements

· Effective written and oral communication (Bilingual Preferred)
· Basic math skills
· Experience in cleaning/restoration preferred
· High school diploma/GED
· IICRC certifications preferred but not required
· Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
· Ability to climb ladders, work at ceiling heights, and work in tight spaces (e.g., crawl spaces, attics)
· Ability to sit/stand/walk for prolonged periods of time
· Ability to repetitively push/pull/lift/carry objects
· Ability to work with/around cleaning products/chemicals
· Ability to travel locally and out of state when necessary
· Ability to successfully complete a background check subject to applicable law

Pay Rate: DOE

SERVPRO® of Belmont/San Carlos, San Leandro & Stockton is an EOE M/F/D/V employer.

Compensation: $23.00 - $27.00 per hour

Picture yourself here fulfilling your potential.

At SERVPRO^®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO^® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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