Business Development Representative / Marketing Representative / Goodwill Ambassador
Do you love working with people, listening to them, and educating them?
Then don’t miss your chance to join our Servpro restoration services team as a new Business Development Representative! In this position, you will be making a difference each and every day by meeting, listening to, and informing constituents/clients about how we mitigate and restore damage “Like it never even happened!”
We’re seeking someone who is comfortable meeting new people, who has excellent communication skills, and is a serious multi-tasker. If you are self-motivated, have superb interpersonal skills, and enjoy the art of selling, then you could thrive in this work environment. As our front-line Goodwill Ambassador(s) to the community, you and your teammates will be responsible to spread our message so that our services are top-of-mind.

Primary Responsibilities

Meet or exceed assigned contact quota by executing the marketing cycle, setting up appointments, maintaining and growing assigned contact lists
Participates in professional associations, hosts lunch-and-learns, and promotes continuing education (CE) courses
Compile and maintain decision-maker information and identify top prospects
Increase territory revenue by consistently achieving and exceeding contact goals

Position Requirements

A minimum two years of progressively responsible customer-facing experience
Process-and-results-driven attitude
Demonstratable knowledge of current business software technologies
Bachelor’s degree or equivalent experience
Ability to successfully complete a background check subject to applicable law

Pay Rate
Competitive base salary plus activity-based bonus and incentives. Auto or allowance plus incidentals. Medical/Dental/401k with significant match.

EOE M/F/D/V employer
Each SERVPRO® Franchise is Independently Owned and Operated. Revised 02.21

Summary:

Promote and sell Franchise services in assigned territory, which results in meeting or exceeding assigned sales goals. Grow and develop customer base by utilizing a systematic process (Route Selling) to identify new prospects and cultivate relationships by routinely contacting, visiting, and following up with customers. Use marketing materials like SERVPRO® Key Differentiators and Emergency Ready Plan to market SERVPRO® services and to sell the benefits. Provide and communicate clear and accurate pretesting, scoping of services, and job estimates. Monitor and follow up on all assigned jobs, ensuring customer needs are met.

Primary Roles and Responsibilities:

1. Daily Route Preparations

a. Regular meeting attendance

b. Continuing education and coaching with Manager

c. Daily contact preparations and job referral activity

d. Daily priorities planning

e. Reporting & Administration

2. Route Contacts Business Development

a. Execute Contact Business Development Cycle

b. Document Progress

c. Develop sales objectives

d. Debrief with Manager

e. Execute referral and client appreciation activities

3. Commercial Business Development

a. Conduct ERP (Emergency Readiness Program) presentations

b. ERP data collection

c. Develop and present ERP program to clients

d. Regular client visits and follow-up to ensure priority readiness

4. Entertainment & Events

a. Coordinate continuing education events for clients

b. Coordinate marketing & entertainment events

c. Professional association participation

d. Participate in professional networking events

Necessary Experience and Skill Set:

· A minimum two years of progressively responsible business-to-business sales experience

· Experience with sales and marketing within the service sector

· Superb sales, customer service, administrative, and verbal and written communication skills

· Strong business and financial background and process- and results-driven attitude

· Experience in the commercial cleaning and restoration or insurance industry is desired

· Working knowledge of current business software technologies is required

Physical and Work Environment Requirements:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. This job requires the ability to lift files, open filing cabinets, and bend, stand, walk, and sit for extended periods of time. Travel is up to 90%, primarily local during the business day, although some out-of-the-area and overnight travel may be required.

Normal Working Hours, Additional Working Hours, and Travel Requirements:

This is a full-time position working varying hours between 8:00 a.m. and 5:00 p.m. Monday through Friday. This position may require longer hours, and some flexibility in hours may be needed dependent upon the business needs.

Job Type: Full-time

Salary: $55,000.00 - $88,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off

Schedule:

8 hour shift

Supplemental pay types:

Bonus pay

Experience:

Route Sales / Marketing: 2 years (Preferred)

Work Location: One location

Compensation: $1,000.00 - $1,800.00 per week

Picture yourself here fulfilling your potential.

At SERVPRO^®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO^® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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