Restoration Project Manager - Content

Let’s get right to it – work is better when it means something to you; when you know you’re making a difference and contributing in tangible ways. And most importantly, when you’re with a company that values your voice, your time and your talent.

At Servpro of Denver North, we’ve got just such an opportunity. We’re searching for someone to join our team as a Restoration Content Project Manager. If you’re ready to dive into intriguing and rewarding work and discover multiple avenues for career development, keep reading and apply today.

What’s In It For You?

At Servpro of Denver North (www.servprodenvernorth.com), our people come first… and that’s not just a company line. Here’s a peek at our best-in-class benefits package and top- notch employee culture:

We show our appreciation for our talent with a competitive salary package and top-notch bonus & incentive plans.   
We want our people to succeed, plain and simple. We’re all about professional development, continuing education and helping your career grow in a collaborative, inclusive culture where the next big idea can come from anyone… including you!
Boring work is the absolute worst. At Servpro of Denver North, you’ll work with challenging and unique customer situations every single day – EVERYDAY you will make a difference in our customers’ lives.
We all have lives and responsibilities outside of work. We have an exceptional work/life balance at Servpro of Denver North, with accommodating work schedules.                
How does a great healthcare benefits package sound? Multiple options are available for individuals and families.
Generous 401K retirement plan with up to 4% company match.
On-call bonus opportunities.
Employee discounts on restoration services, from carpet and duct cleaning to restoration remodels.                                                
We all love to build community and camaraderie where at work — we enjoy an all team monthly happy hour with food and drinks, pool and darts.
We have a full kitchen at the office — and we love to cook!
And what better way to start off your Fridays at the office than a yummy breakfast burrito — Yep! Breakfast Burrito Fridays!

With benefits as rich and diverse as our employees, you’ll find a plethora of options, giving you the freedom to make the best choices for you and your family.

What You’ll Do?

As a Project Manager for Content, you will oversee our content and cleaning restoration division of our business. You will manage production crews and jobs according to SERVPRO® procedures. You will assign and coordinate jobs with our crews and keep managers and owners updated on content, as appropriate. Day to day, you will scope and estimate jobs, supervise job scheduling, coordinate requirements for the job, complete job files, supervise production, and monitor jobs from start to finish. You will be on-site supervising and providing hands-on teaching. As a professional, you will resolve problems quickly as they arise and perform production work as needed. It will be important for you to focus on the details and to provide and communicate clear and accurate scoping of services and job estimates. As customer experience is our primary focus, you will monitor and follow up on all assigned jobs ensuring customer needs are met and communicate and establish rapport with commercial, insurance, and residential customers.

Responsibilities

Drive a company vehicle – you must have a satisfactory driving record.
Have a solid understanding of project management principles as it relates to content and cleaning.
Coordinate and perform restoration processes as scheduled and ensure quality control.
Facilitate a positive customer experience, communicating with customers, ensuring expectations are met and customer satisfaction of services.
Communicate clear expectations to production technicians and supervise their activities.
Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers; always follow and oversee safe work practices and adherence to safety and risk management guidelines at all times.
Document a detailed and accurate job file to support the services provided.
Oversee and determine needed resources (crews, jobs, equipment and materials) from start to finish with attention to budgetary limitations and following SERVPRO® production guidelines. Manage Servpro assets by protecting and using equipment and materials properly.
Manage and provide hands- on instruction to production staff
Manage Work-in-Progress (WIP) and job file documentation
Work with other project managers, estimators, technicians, property owners and insurance adjusters.
Perform site visits to provide scopes of work and job details and data.
Ensure adherence to all health and safety standards and report issues.
Have a professional appearance and a great attitude.
Be on-call in a rotation with other team members.

Who You Are?

We are looking for an aspiring leader with exceptional project management skills to join our team. The ideal candidate will have at least two years of project management experience, great communication and time management skills, and a strong work ethic.

Skills

Outstanding written and oral communication
Two (2) years of experience in project management
Two (2) years of experience of content cleaning
IICRC certifications preferred
Xactimate experience preferred
Content Tracker experience or similar inventory software
Proficient in Microsoft Office
Familiarity with Ultrasonic cleaning practices
Familiarity and understanding of general tool use and construction standards
Familiarity with quality and health and safety standards
Excellent organizational and time-management skills
Ability to start and manage jobs - both physical labor and paperwork requirements
High school diploma/GED

Physical and Work Environment Requirements

Ability to successfully complete a background check subject to Federal and Colorado State law.
Ability to regularly lift 50 pounds and ability to lift up to 100 pounds with assistance.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.

Compensation: $65,000.00 - $80,000.00 per year

Picture yourself here fulfilling your potential.

At SERVPRO^®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO^® career opportunities near you is easy! We look forward to hearing from you.

(if you already have a resume on Indeed)