We are looking for a competent Collection Specialist to contact clients and collect outstanding payments. You will struck a balance between maintaining trustful relationships, and ensuring timely payments. Our Collection Specialist should exhibit professionalism and trustworthiness. You should have excellent communication and negotiation skills, as well as an ability to work independently.

Responsibilities

Monitor accounts to identify outstanding debts

Look thru job file to properly collect an invoice

Find and contact clients to ask about their overdue payments

Take actions to encourage timely debt payments

Process payments

Resolve billing issues

Update account status records and collection efforts

Report on collection activity and accounts receivable status

Skills

Proven experience as a Collection Specialist or similar role

Knowledge of billing procedures and collection techniques

Working knowledge of MS Office and databases

Comfortable working with targets

Patience and ability to manage stress

Excellent communication skills (written and oral)

Skilled in negotiation

Problem-solving skills

Compensation: $18.00 - $20.00 per hour

Picture yourself here fulfilling your potential.

At SERVPRO^®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO^® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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