Administration Office Manager Amarillo

Future Opening: Administration Office Manager

Full Time • Amarillo
MBW SERV Office Manager
Do you love working with people and educating them? 
Don’t miss your chance to join our Franchise as an Office Manager. In this position, you will be making a difference every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!

Our franchise is seeking someone who is a rare high achiever to fill a key leadership role. As the Office, you will also ensure all job files are properly estimated, audited, and contain all required documentation.  You will also see accounting practices and cash management. 
You will thrive in this environment if you are self-motivated, have excellent organizational skills,  superb interpersonal skills, and is a serious multi-tasker. 

Our idea of the ultimate candidate is proactive, experienced, stays calm in high-activity situations, and enjoys providing excellent service to both teammates and customers.

Are you highly dependable and excited about routinely exceeding expectations? Then, you may be our perfect hero!

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate with an opportunity to learn and grow.
Primary Responsibilities
  • Assist in hiring  personnel and ensure employment best practices and compliance
  • Manage and train office employees
  • Manage accounts payable, accounts receivable, and cash management
  • Verify and analyze financial reports and divisional key measurements
  • Manage franchise staffing and compensation plan
  • Ensure fulfillment of the training and development plans for all divisions
  • Oversee performance management and documentation
Position Requirements
  • 5+ years of office, accounting, HR, or customer service management experience
  • Experience in building a strong team with tangible leadership skills
  • Solid organization and planning capabilities, strong attention to detail
  • Demonstrated ability to work in a fast-paced, team-oriented office environment
  • Proficiency in Google Business Suite
  • Ability to learn new software, including proprietary software and Xactimate® estimating software preferred
  • College degree preferred
  • Excellent writing, speaking, and listening skills
  • Bilingual Spanish speaker a major plus
  • Experience in customer service industry environment a plus
  • Ability to complete a background check subject to applicable law
  • Ability to be part of the on-call rotation
  • Ability to work after hours and on weekends during major storm events
  • Valid driver's license with the ability to drive
  • Ability to travel up to 30% of the time
  • 40 hours/week, flexible to work overtime when required
  • Vary between 8 a.m. and 5 p.m., as business demands 
Pay Rate
Based on experience.
MBW SERV is an EOE M/F/D/V employer
Each SERVPRO® Franchise is Independently Owned and Operated
Compensation: $65,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.


Competitive Pay, Health Benefits, and Career Advancement

We are committed to helping you build a long and successful career by paying for the classes and certifications you need to help you advance your career.  Our base positions start with competitive pay, and we lay down a career advancement road you can take at your pace to advance within our company.  Most of our technicians receive a pay raise in just three months, and all of our team members are eligible for health benefits, overtime, bonuses, and more. 
Career Advacement
We pay for the training and certifications you need to advance your career.
Healthcare Benefits
Healthcare benefits are offered to all team members.
Paid Time Off
Paid days off increase every additional year you are with our team.
Stability & Growth
Employees routinely receive 40-hour workweeks, even during COVID lockdowns.
Overtime Pay at 1.5x Rate
Overtime hours are available with 1.5X pay.
Receive a bonus for each after-hours dispatch.
Travel to storm-impacted communities to help them rebuild.
Make a Difference
Help people get through a difficult time in their lives.