Restoration Project Coordinator Amarillo

Future Opening: Restoration Project Coordinator

Full Time • Amarillo
MBW SERV  Restoration Project Coordinator
Do you love helping people through difficult situations?
Then, don’t miss your chance to join our Franchise as a new Restoration Project Coordinator. In this position, you will be making a difference every day. We have a sincere drive towards the goal of helping make fire and water damage “Like it never even happened”!

We’re seeking someone great on the phone, has excellent analytical skills, is detail-oriented, and is a serious multi-tasker. The Coordinator will liaise with the client to identify project requirements and specifications, administer and organize projects, create estimates, and support teammates.

You will thrive in this environment if you are self-motivated, organized, and have superb interpersonal skills.
Our idea of the ultimate candidate is proactive, experienced, and enjoys providing excellent service to both teammates and customers. Are you highly dependable and excited about routinely exceeding expectations? Then, you may be our perfect hero!

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate with the opportunity to learn and grow.

Primary Responsibilities
  • Educate clients on the project process
  • Work with clients to understand upgrades/changes and upkeep budget
  • Create a preliminary estimate, an accurate sketch, and initial scope of work
  • Finalize estimate with the production manager and support them with customer and client agreement on scope and estimate.
  • Review and validate documentation
  • Daily job file coordination to include monitoring status, audit, and work-in-progress
  • Assist other departments as needed
  • Interface with Subcontractors for availability
  • Sign up new Subcontractors and maintain insurances and licensing
  • Issue POs based on project budget
  • Acquire proper permits as necessary and ensure all correct procedures are being followed with local municipalities.
  • Schedule inspections with building departments.
  • Maintain internal and external communications.
Position Requirements
  • 2+ years of administrative or office-related experience
  • Experience with writing estimates, job file processes, and quality assurance a plus
  • Experience in service industry environment a plus
  • Outstanding written and verbal communication skills in English; Spanish a major plus
  • Successful at working in a fast-paced, team-oriented office environment
  • Ability to learn new software, including Xactimate® and proprietary software
  • Minimum of HSD/GED preferred
  • Must be part of the on-call rotation
  • Must be able to work after hours and weekends during major storm events
  • Ability to complete a background check subject to applicable law
  • 40 hours/week, flexible to work overtime when required
  • Vary between 7 a.m. and 7 p.m.
Pay Rate
Competitive pay based on experience.
MBW SERV  is an EOE M/F/D/V employer
Each SERVPRO® Franchise is Independently Owned and Operated
Compensation: $18.00 - $20.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.


Competitive Pay, Health Benefits, and Career Advancement

We are committed to helping you build a long and successful career by paying for the classes and certifications you need to help you advance your career.  Our base positions start with competitive pay, and we lay down a career advancement road you can take at your pace to advance within our company.  Most of our technicians receive a pay raise in just three months, and all of our team members are eligible for health benefits, overtime, bonuses, and more. 
Career Advacement
We pay for the training and certifications you need to advance your career.
Healthcare Benefits
Healthcare benefits are offered to all team members.
Paid Time Off
Paid days off increase every additional year you are with our team.
Stability & Growth
Employees routinely receive 40-hour workweeks, even during COVID lockdowns.
Overtime Pay at 1.5x Rate
Overtime hours are available with 1.5X pay.
Receive a bonus for each after-hours dispatch.
Travel to storm-impacted communities to help them rebuild.
Make a Difference
Help people get through a difficult time in their lives.