Join the nation's leading damage restoration as a Supervisor today!
Benefits
SERVPRO of Amarillo offers:
- Competitive compensation + bonuses + overtime
- Health benefits
- Career advancement opportunities
- Professional certifications paid for by the company
And more! As the front-line representative of the SERVPRO® brand, the Restoration Supervisor demonstrates the company’s Here to Help® commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.
Key Responsibilities
- Coordinate and perform production processes as scheduled and ensure quality control
- Manage the customer, and client experience and overall customer satisfaction tracked with online reviews
- Communicate clear expectations to restoration technicians and supervise their activities
- Document a detailed and accurate job file to support the services provided
- Manage labor and consumable item usage on assigned projects
- Communicate with restoration project manager and office staff on project progress and issues
- Provide the initial scope for each project
Additional Responsibilities:
- Communicate and follow all OSHA guidelines for job safety
- Manage assets by protecting and using equipment and materials properly
- Coach and train restoration technicians
Position Requirements
- Valid driver’s license
- High school diploma/GED (preferred)
- At least 2 years of experience in cleaning, restoration, or construction
- At least 1 year of experience in managing technicians
- IICRC certification is a plus
- Must be part of the on-call rotation
- Must be able to travel to storms for up to two (2) weeks at a time
Skills/Physical Demands/Competencies
- Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
- Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
- Ability to repetitively push/pull/lift/carry objects
- Ability to work with/around cleaning agents
- Ability to complete a background check subject to applicable law