Drops::AccountDrop is hiring an Administrative Assistant.

Benefits/Perks

Top industry compensation
Vision and dental insurance
Paid Holidays
Paid vacation time
401K retirement plan
Career progression
Professional development

Key Responsibilities:

Receive and enter all lead client calls into the Servpro system and ensure follow-up to maximize excellent customer service
Dispatch lead calls and job referrals to production manager and sales/marketing team
Receive general phone calls and refer to appropriate staff member
Daily analyze WIP report and monitor job status updates
Office administrative duties such as preparing general email and written correspondence
Coordinate master schedule
Perform detailed and accurate data entry
Assist other departments, as needed

Qualifications:

2+ year(s) of administrative or office-related experience
Experience in service industry environment a plus
Possess polite, confident, and excellent customer service skills, including listening and questioning skills
Excellent organizational skills and strong attention to detail
Capability to work in a fast-paced, team-oriented office environment
Proficient in Microsoft Office (i.e., Outlook, Word, Excel)
Ability to learn new software, including Xactimate® and proprietary software
Minimum of HSD/GED
Able to successfully complete a background check subject to applicable law

About Us
Our company is a family-owned and operated franchise that has been in business over 10 years. We focus on the continued growth and development of our employees utilizing SERPVRO's training programs . The atmosphere at our company makes coming to work more like being part of the team and less like a job. For more information, please visit us at www.servprosouthbend.com.

Compensation: $31,000.00 - $35,000.00 per year

Picture yourself here fulfilling your potential.

At SERVPRO^®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO^® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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