○ Establish customer relationship for water mitigation services
○ Educate customers on the water mitigation repair and restoration process
○ Work with customers to understand desired upgrades/changes
○ Ensure that estimates meet client requirements.
2. Project Initiation
○ Analyze labor, material, and time requirements for a project
○ Create an accurate sketch and initial scope of work for water remediation projects.
○ Recognize project constraints and/or needed upgrades
○ Work with the Production Manager to price bid items, if needed.
3. Project Planning
○ Identify and document finalized project scope of work.
○ Work with outside resources as necessary to complete accurate estimates (i.e Structural Engineers, ITEL, Electrical Inspectors, Sub-contractors, etc.)
○ Deliver and Communicate estimates to Customers and Job File Coordinators.
4. Crew and Job Site Management
○ Oversee production crews comprised of Crew Chiefs, Technicians, and additional labor
Necessary Experience and Skill Set
● 2 years previous restoration field experience
● 1 year previous restoration estimating and/or insurance adjusting experience
● IICRC WRT and ASD certified
● Superb customer service track record
● Effective written and oral communication
● Advanced math skills
● Proficient use of Xactimate™ estimating software
● Critical thinking and problem-solving skills
● Team Player
● Must have a good driving record
Walking and/or standing throughout the day. Frequent driving and sitting. Occasionally climbing ladders. The employee is occasionally exposed to extreme conditions such as heat. The noise level in the work environment and job sites can be loud.
This is a full-time position, working 7:00 a.m.–5:00 p.m. Monday–Friday, 45+ hours per week. This position frequently requires long hours, working on-call, and weekend work. Travel is required and is primarily local. However, some out-of-area and overnight travel may be expected.
Picture yourself here fulfilling your potential.
At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
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