- Facilitate a positive customer experience and ensure customer satisfaction of services.
- Communicate clear expectations to production technicians and supervise their activities.
- Coordinate and perform production processes as scheduled and ensure quality control.
- Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers. Follow and oversee safe work practices and adherence to safety and risk management guidelines at all times.
- Document a detailed and accurate job file to support the services provided.
- Manage and control labor and consumable usage on assigned projects. Manage assets by protecting and using equipment and materials properly.
- Coach and train production technicians.
- Communicate with production manager and office staff on project progress and issues.
- Perform daily, weekly, and monthly vehicle maintenance and equipment maintenance, as assigned. Oversee facility and grounds maintenance, as assigned.
- Continue development of production expertise in services, cleaning products, and equipment.
- Other tasks/duties as required by employer.
- Minimum 1 year of experience in cleaning, restoration, or construction.
- Strong supervisory skills.
- Strong communication skills, oral and written.
Picture yourself here fulfilling your potential.
At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
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