- Oversee and manage all production activities to meet (or exceed) revenue, expense and profit goals and objectives
- Residential and commercial property estimating, scoping and quality control
- Secure approved scope and price with insurer and property owner.
- Respond to calls and manage water and fire losses
- Ability to build relationships with property owners and insurance adjusters
- Training and development of team members.
- Monitor all projects to completion.
- Ensure quality communication with executive, office, production and marketing personnel
- Coordinate production resources for job scheduling and completion (including subcontractors where necessary)
- Ensure compliance with all company policies, procedures and processes
- Oversee quality control of all products, services and work production activities
- Provide product, safety and production training
- Assist in recruiting, hiring and development of production staff
- Handle and resolve customer conflicts (when necessary) to assure customer satisfaction
Position Requirements
- Effective written and oral communication
- Restoration experience
- Xactimate experience
- IICRC Certification
- Available for on-call schedule
- Clean driving record
Picture yourself here fulfilling your potential.
At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
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